As many of us have experienced, in the past Groups and Enrollment Rules didn’t interact in an intuitive way:
As detailed in the post above, my team came up with a workaround we called the “hard refresh” in which we temporarily deactivated a group by inserting “impossible logic” which blanked out the group population and then we removed the contradiction so that the group would populate properly again, and the “new” people would be assigned the content.
I’m happy to say that Docebo’s new “active/inactive” toggle for Groups takes care of this issue in a much easier, more logical way. From our testing, it appears:
- Any learner who is already associated with an active group when the group is added to the enrollment rule still will NOT be assigned the course materials.
- If you create a group and populate/test it fully but keep it inactive and then associate it with an enrollment rule, you can then make the group active and everyone in the group will be assigned according to the enrollment rule specifics.
- Alternately, if you associate an active group with an enrollment rule, setting the group to inactive and then active will trigger all within the group to be assigned the content according to the enrollment rule specifics.
So, if you’re used to your group/enrollment interaction working in a “assign content to anyone who is added from this moment forward” method as it is originally set up to do, please note that anything you do to you group to take it from inactive to active status will affect who receives training assignments.
This is a new feature and we are only getting started in our testing. Please check it yourself and let me know what you learn!
