Hey fellow Docebo Admins and Docebo Product Owners,
We're facing a significant challenge with Docebo Learning Evaluation (DLE) and I'm hoping to get your insights, ideas, or even just a collective groan of shared pain.
The core issue is that DLE currently only allows us to assign surveys to individual courses, not to entire Learning Plans. This is a huge roadblock when we want to evaluate the overall effectiveness of a comprehensive learning journey rather than just isolated courses. Assigning a survey for every single course in a learning plan isn't feasible—it quickly leads to learner fatigue and skews our completion metrics.
Our Not-So-Great Workaround
Since native learning plan survey functionality doesn't exist, we've resorted to a workaround that's less than ideal:
-
Creating a "Survey Course" for Every Learning Plan: Yes, you read that right. To track learning plan effectiveness, we have to create a unique, separate course for every learning plan. This lets us identify the learning plan survey in reports and for learners taking it.
-
Making the Survey Course Required: Usually, we prefer not to require survey completion as it can skew our metrics. However, to ensure learners actually get the survey via email (especially the crucial follow-up), we have to make this survey course mandatory for completion within the learning plan.
-
The "Completion Trigger" Headache: To get a learner marked "complete" in the survey course (which then triggers the survey emails), we have to include a basic training material (like a test or document) that they must complete. Here's the kicker:
- If we add the survey itself as the training material, the system forces the previous training material to be the end-object marker. The moment a user completes that, they're marked "complete" for the course, exited out, and sent back to the learning plan player. This means they can't even take the survey within the course player!
- So, our "best" option is to have them complete a placeholder training material, get marked complete, and then receive both the initial and follow-up surveys via email. This is far from a seamless learner experience.
-
Reporting Nightmare: All these "learning plan surveys" are then mixed in with our standard course surveys in our DLE dashboard, benchmarking, and reports. This makes it incredibly difficult to analyze learning plan effectiveness in isolation.
Have You Found a Better Way?
I'm genuinely curious to hear if any of you have found a more elegant solution or a different workaround for evaluating learning plans. Or, are you facing the same frustrations? Let's share ideas and hopefully, collectively advocate for this much-needed feature!
