Our organization has been using Docebo for about 10 months. We host a lot of ILT courses over the year, but for around 85% of the courses that we conduct, they are a singular session that is recorded. Due to the nature of ILTs, we ultimately decided that our best course of action to provide the recording to users who missed the live session was to create an e-learning version of the course and mark the courses as mutually equivalent.
This process has worked well for us, but we are at the point now where we are considering cleaning up the enrollments from the ILT courses. While they’re mutual equivalents, we don’t necessarily want them to be frequently double-credited with completions due to a rewards system that we run internally for completing live courses. Almost all of these courses are self-enroll and self-unenroll, but the users often don’t go back and modify their own enrollments.
We’ve been discussing options internally for how to manage these kinds of enrollments, but I’m curious what other Admins think about best practices in this situation now that archival of enrollments exist. I’d like to know what others are thinking about archival of enrollments for users that have not completed the course (status enrolled or in progress.) Is there a good reason to do this? Is it better to just delete the enrollment without archiving it? This is also an applicable discussion to whether we should archive incomplete enrollments for terminated users or simply unenroll them entirely.
Option 1:
Transfer all Enrolled or In Progress status learners to the E-Learning equivalent course, and unenroll (erasing the enrollment record) the same users on the corresponding ILT course.
Option 2:
Transfer all Enrolled or In Progress status learners to the E-Learning equivalent course, and use the Archive and Unenroll from Course option for the same users on the corresponding ILT course.
Thoughts? Opinions? What do you believe is best-practice?
