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Hi all,

I have seen a few posts relating to this without too much definitive, so am guessing it is an ongoing issue for many others, but we are currently in the onboarding process with Docebo and have discovered much to our surprise that the functionality of manager approval for a employee who reports into them, for booking onto a session doesn’t exist in the system.

What current work arounds etc. do people use to counteract this? As for any training course that takes someone out of “billable hours” we would expect their manager to approve this. If anyone has any working examples of how they currently achieve this with the limitations of the system, please can they let me know.

I had seen @lrnlab ‘s original workaround and thought it was great, but then saw further down the post chain that it was no longer as feasible a solution due to an approval screen being got rid of.

Thanks!

we had to make the managers power users to use that and have since removed that as it was causing some issues especially with eCommerce transactions.

Hopefully they push through your suggestion @lrnlab of implementing a standard manager approval for employees booking onto sessions. We had a power user alternative suggested to us but it sounded much more trouble than it was worth with all managers in a power user group but they would be able to see / approve / decline anyone across the organisation who was awaiting confirmation onto a session. Frustrating.

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