Skip to main content

Managers enroll team members in courses

  • August 9, 2023
  • 7 replies
  • 166 views

Forum|alt.badge.img+3

Hi! I can’t find how to allow managers to enroll team members to a course in a catalog that both the manager and employee have access to. It is not showing on the options of courses under my team > enroll to courses. I tried looking it up in the knowledge base as well. Am I missing a step?

 

thanks all!

7 replies

lrnlab
Hero III
Forum|alt.badge.img+10
  • Hero III
  • August 9, 2023

you have to click the ellipsis on the card

 


Forum|alt.badge.img+3
  • Author
  • Influencer III
  • August 9, 2023

Hi @lrnlab yes I did navigate there, but the course is not populating as an option here.
 

 


lrnlab
Hero III
Forum|alt.badge.img+10
  • Hero III
  • August 9, 2023

if the user its already assigned it will not appear in the list...did you check that?


Forum|alt.badge.img+3
  • Author
  • Influencer III
  • August 9, 2023

Yes, they are not assigned the course. There are many missing from this list.


lrnlab
Hero III
Forum|alt.badge.img+10
  • Hero III
  • August 9, 2023

and the courses are published? if yes, then I would suggest you log a ticket. Did you check your manager settings under Advanced Settings?

https://help.docebo.com/hc/en-us/articles/360020082000-Setting-Up-My-Team-as-a-Superadmin

maybe this can help


Forum|alt.badge.img+3
  • Author
  • Influencer III
  • August 9, 2023

@lrnlab Oh I forgot there were certain catalog permissions in advanced settings, thank you!


lrnlab
Hero III
Forum|alt.badge.img+10
  • Hero III
  • August 9, 2023

did that work?