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Notification in Arabic

  • June 2, 2023
  • 2 replies
  • 40 views
A
Novice I

Our organization uses the notifications feature extensively and customizes each notification by language. I notice when I go to replace the text in an Arabic notification:

  1. The auto-generated text is in Arabic, but not written right-to-left
  2. When I paste correctly formatted custom Arabic text (right-to-left) into the subject or body of the email notification, the text is automatically switched to left-to-right.

How do I get the notification editor (or at least the body portion) to correctly format right-to-left? Is there a button or setting that I need to enable?

Best answer by KMallette

Hi, @aroschetzky It should be the default in the Localization Tool … but that’s where I’d check. Otherwise, make sure that you’ve set to language of the notification to also be Arabic. If that still fails, I’d reach out to support. I have had a couple of oddities with the Localization Tool.
 

 

2 replies

KMallette
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  • KMallette
  • Hero II
  • Answer
  • June 2, 2023

Hi, @aroschetzky It should be the default in the Localization Tool … but that’s where I’d check. Otherwise, make sure that you’ve set to language of the notification to also be Arabic. If that still fails, I’d reach out to support. I have had a couple of oddities with the Localization Tool.
 

 

KMallette, Surgical Training Institute (STI) (previously with Viasat, Inc.)
A
Novice I
  • aroschetzky
  • Author
  • Novice I
  • June 2, 2023

@KMallette  Thank you for your reply! I’m going to add that I have checked the Localization Tool settings and it is indeed set to “From right to left (rtl)”. Also, the notification language I’m working in is Arabic. I will reach out to support and see if they can assist.

 

I appreciate your suggestions here!

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