I think this has been raised before but here goes….. I enrol new starters into an induction ILT session. The new starter gets a notification to RSVP but at the same time I want their manager to know that they have been enrolled so that they are can ‘encourage their staff memeber to attend’ Managers are power users. I can't get a notification sent to the manager at the time of enrollment. What notification can I use. I have tried the user enrolled onto a session, and as there isn't a ‘manager’ option to sent it to, I have selected the ‘power user’ option but can’t get this to work either. What am I doing wrong? Is there a work around?
Userlevel 7
+7
if your managers are power users, the PU option should work. Are you receiving other emails? Or check your junk folder. Think the ‘user enrolled in a course’ has a manager option though. You need to create a separate notification for each user type.
Thanks, yes, your are right, I do have 2 separate notifications but unfortunately the manager option isn't available in this type of notification - so I’ll keep testing the power user option for the managers. Off to check my junk folder now….. I suspect user error, and the user is me!
Userlevel 7
+7
Also check that the PU is in the branch or group connected to the notification.
Good point thanks
Userlevel 4
Related to this, having the ability to “Add Manager” to Notification, especially HR scenarios would be extremely useful. Does anyone have a solution for this too?
Thanks!
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