For ILT courses is it possible that when a course is still under maintenance it does not send a notification to the user enrolled until it gets published?
I can assume that when I am enrolling users into ILT there may be a bit of movements from one to another session so I dont want to send several emails to notify the user. Only want to notify them once I am confident all the courses are properly laid out.
Best answer by lrnlab
this is what Harmony provided; so not great but understandable
Based on the available information, there is no explicit documentation confirming whether an enrolment confirmation email is sent when a user is enrolled in a course that is under maintenance in Docebo. The platform's standard behavior is to send enrolment confirmation emails upon successful enrolment, but if a course is set to "under maintenance," its accessibility and related notifications may be affected, depending on your platform's configuration and notification settings.
If this scenario is critical for your workflow, I recommend testing it in a staging environment or checking with your platform administrator to confirm the current behavior for your specific instance.
Would you like guidance on how to review or configure course notifications, or navigate to the notifications or course management area? I can help redirect you to the relevant page if needed.
+10Can't be sure without testing but I would assume the notificaitons should still work as long as the notification it self is active. If you cannot test, it’s a good question for Harmony or Support.
+10this is what Harmony provided; so not great but understandable
Based on the available information, there is no explicit documentation confirming whether an enrolment confirmation email is sent when a user is enrolled in a course that is under maintenance in Docebo. The platform's standard behavior is to send enrolment confirmation emails upon successful enrolment, but if a course is set to "under maintenance," its accessibility and related notifications may be affected, depending on your platform's configuration and notification settings.
If this scenario is critical for your workflow, I recommend testing it in a staging environment or checking with your platform administrator to confirm the current behavior for your specific instance.
Would you like guidance on how to review or configure course notifications, or navigate to the notifications or course management area? I can help redirect you to the relevant page if needed.
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