Thank you to everyone who attended our April Release Readiness webinar. If you missed it, you can catch it here on demand.
Also, be sure to check out the April 2025 Release Roundup for everything you need for this release!
We received many questions during the live event that we answered, however, below are the rest of the ones we weren’t able to answer during the live session. There are several so we’ve grouped them by topic and created a table of contents for easy reference.
Automatic Groups
| Question | Answer |
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| Can you also exclude one automatic Group from being included in another automatic Group or is it only excluding manual Groups? | Only manual groups |
| The automatic groups for PUs will be automatically applied? | No, the group must be assigned as a resource to the PU |
| Currently if someone manually adds a user to a group and if the user is moved to a different branch, that is not part of the group, we have to manually remove them from the group. How does this work in the new update to groups? | We have not implemented any change in this scenario. |
| Will Power Users be able to create automatic groups? | Yes |
| Is there any plan to incorporate automatic groups within other automatic groups? | This is not in our roadmap at the moment. |
| For adding manual groups to automated. Is there a limit to how many manual groups you can add to an automated one? | The limit consists of one group for rule. |
Catalog
| When will the UI/UX be updated for course catalogs? | The new catalog management is planned to be released in the Summer 2025 release |
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Certifications
| Will Power Users be able to upload certifications? | This is in our vision but not yet roadmapped. |
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Creator
| Is the AI / Docebo Creator similar to an Articulate type of system where learning material can be built? | Creator does follow a similar philosophy of simplifying and enhancing the authoring experience. While Articulate offers a traditional e-learning content development environment, Docebo Creator integrates pedagogically-informed generative AI tools to streamline content creation. |
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Groups
| Will it be possible to automatically create groups based on additional fields, for example, a new manager creates a group that I can add to the Power User to define people who will be assigned to it as an additional field. And will the group mask also be updated, Filter, Export Import - Creation Date and last edit on the Main List? | It is not possible to create groups with this logic, but it is possible to assign users to already defined groups based on rules that depend on the additional fields. Note: managers cannot create groups unless they are given the Power user or Super Admin level. The second part of the question is not clear. |
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Insights
| Glad to hear about the insights, but as of now there is no way to edit or customize the dashboard. Would we be able to create dashboards in the future? | If you're a customer on the Elevate or Enterprise package - or a Legacy customer - you have the ability to customize your dashboard and use the Visuals Library to build dashboards with the visuals that matter most to you. For full flexibility, including the ability to build visuals from scratch and access advanced capabilities, the Advanced Analytics add-on offers everything you need, and more. |
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| The dashboard has a metric that reflects courses without any training materials. However, there is no way to click on it to generate details. The support ticket I raised for this was responded to with 'There is no way to generate that report easily without manually modifying a few things.' This seems silly since there are already filters applies to generate that metric, seems to me it should be an easy export when you click on the metric to get the details. Thoughts? |
Learning Evaluation
| With the Learning Evaluation release, will this include the ability to customize notifications, sender email, and branding based on the extended enterprise? | With the latest release on Learning Evaluation, you’ll gain access to a new Insights dashboard dedicated to Learning Evaluation. This dashboard gives administrators and power users a comprehensive view of key metrics—making it easier to measure learner satisfaction, training effectiveness, and performance impact, all in one place. While customization options for notifications, sender email, and branding aren’t available just yet, they’re on the roadmap and expected to launch later this year. Please check our customer facing feature roadmap to know more. |
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Learning Plans
| Are you planning on archiving Sessions or at least making past sessions as expired so they don't show for staff wanting to book onto future courses. | We're working on the Learner Journey team's roadmap based on the outcomes of the discovery phase, and we’re planning to add an initiative to the backlog that should cover this scenario |
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| How/where do we delineate which courses are mandatory or optional? | In the course list of the learning plan. |
| Is there or will there be a way to archive learners from Learning Plans? | This is in public roadmap under Archive of Learning Plan Enrollments (in Feasibility Assessment status). |
| Is there way to have a soft deadline on a Learning Plan where the Learner can actually see the Due date on the LP square? Will there eventually be a soft deadline incorporated with Learning Plans? Can you add optional classes to a learning plan and set a number that once completed then the learning plan is complete? For Learning Plans, why does the deadline not follow the overall setting of a hard or soft deadline? | These are in our vision but not yet roadmapped. |
| Do we have the option to turn off the mandatory, optional fields without having to update the localisation fields? Would it be possible to have the learning plan open up to the full view and the learner has the option to "show less"? Will there be an option to duplicate a learning plan?
| These are not in our current plan. |
Menu and Pages
| Can I assign page edit without any menu edit permissions? | Yes |
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Mobile
| Does April release include the direct updates for branded mobile app as well? | Yes |
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| Mobile app notifications. Is this only for branded mobile apps? | Mobile push notifications are supported on both the GoLearn and Branded apps |
Monetization
| Will there be the ability to process more than one transaction at a time? | We don't have any activity planned in this area. |
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My Team
| Will managers ever be able to enroll their direct reports directly into ILT sessions rather than just a course? | There are no short-term plans to extend this capability to managers. |
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| I have multiple stores across several states. Managers are set up as power users. They need to be able to create and manage their own certifications. How can we go about this? | There is currently no association between managers and certifications within My Team. If managers have PU-level permissions to manage certifications, the LMS must be configured accordingly to cover this use case. |
| Can you share enhancements to the Manager >>My Team - with Overdue Courses/Learning Plans - visualizations? | A new dashboard for managers will be available in the near future, providing a clear visualization of both already overdue and overdue soon Courses and Learning Plans |
Notifications
| Could you tell me how to find the ID number of a notification? In the old UI, I just moved my cursor over the notification and checked the URL. How can I do this in the new UI? | You can locate the notification ID by opening the specific notification event and referencing the number displayed in the URL {platform_url}/notifications-admin/edit/{notification_id} |
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| We have already migrated to the new notification experience, is this session aimed at releases into sandbox or prod? | In production. |
| Will the changes to notifications affect any of the notifications we already have in place? | With the migration to the new notification engine, existing notifications will be carried over automatically, so that in most cases you do not need to take any manual actions. You can find more info about the migration here. |
| Regarding the notifications, will there be additional power user permissions or will they stay the same? | Please refer to this article in our KB, Power User Permissions. |
| Will current notifications get imported to the new notifications? | With the migration to the new notification engine, existing notifications will be carried over automatically, so that in most cases you do not need to take any manual actions. You can find more info about the migration here. |
| If you have a default notification for all elearning and then you set a custom notification for a specific course or LP will it ignore the other notification that applies more broadly. or will learners get 2 notifications? | In this case, the learner will receive two notifications. However, we are currently gathering feedback to enhance the new service as part of a second implementation phase, scheduled to begin development in Q4 2025. The feedback reported is among the improvements we plan to incorporate during this phase. |
| Is there a list of Smart Codes of other fields that can be embedded in the Notifications? | All available short codes for specific events are defined here. |
| The notifications need to be still created separately for different audiences? | If the notification is the same, the audience can be managed via the ‘recipients’ tab. |
| Is it possible to send notifications only to users who have not completed their assigned course? | You can use this event. |
| It appears you can only select one type of recipient for notifications. Is there any way to include a copy to the manager, instructor, power user, and/or Super Admin without having to create multiple notifications with the same information? Is it now possible to forward any notification to any recipient (user, manager, superadmin...)? | It depends on the notification events. Here you can find the list of recipients available for each event. |
| Are we going to be able to suppress course notifications on a learning plan and just enable a learning plan notification? | We are currently gathering feedback to enhance the new service as part of a second implementation phase, scheduled to begin development in Q4 2025. The feedback you reported is among the improvements we plan to incorporate during this phase. |
| When will Phase 2 of Notifications happen, the one where there will be a tab on the courses showing which notifications are assigned to it? | The second implementation phase is scheduled to start development in Q4 2025; however, the final list of improvements to be included in this phase has not yet been finalized |
| Will Notifications be enabled to apply at the Learning Plan level - rather than course/session level? | The list of learning plan notification events is available in this KB article. |
| Will new notifications include short codes for some key details (Zoom links, room locations, etc.)? | No, they won’t. |
| Will "all courses" be added as a notification trigger option? | This option is already available. |
| Is there any plan for major updates (eg: Notifications) going forward, for clients to be told specifically which 'group' they are in ahead of when their prod will be updated? | This is not in our current plan. |
Power Users
| When will the "PowerUser menu" be updated like the new Notification? | This specific request is not part of Docebo's roadmap for 2025. We are evaluating for 2026 whether to plan a PU management revamp that could meet this request. |
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| Can a Power User in one extended enterprise manage users from a different enterprise? | Yes, it depends on the way the personal resources are assigned to Power users |
| Will power user access to channels be coming? | This is included in our Summer 2025 release |
| How can power users see all training history on their users? When a course is deactivated and no longer available in the catalog, the power user cannot see their users training history that they completed these courses that are outdated and no longer available in a catalog. The only work around right now is to add the power user as the direct manager for the user. | At the moment, there is no alternative solution to this limitation. |
| Are there any plans of allowing power users to enroll/uneroll users in courses and not in LPs? | This capability is already available. We have the permission for course enrollment and a dedicated permission for learning plan management. See this KB article for more details. |
Reports
| Will Docebo allow for ADMINs to share reports amongst each other? | Currently, admins can only assign dashboards to all other admins, which makes the dashboard a Featured Dashboard. There is no functionality at this time to share a dashboard with a specific subset of admins. This feature is already under consideration, but there is no estimated release timeline yet. |
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Required/Mandatory
| Is there now a difference between required and mandatory? | Do we refer to enrollment attribute here? In general mandatory is tied to compliance, while required to the business. |
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| All of our LPs have mandatory courses. If we do not have mandatory, optional courses - will the learner still see the breakout - # of mandatory, # of optional, # global? | This is in our vision but not yet roadmapped. |
Task List Widget
| When will the overdue and expired courses show on the task list widget? | This was released as part of the April release. |
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Training Material
| Are you able to create a way to save a learner's test with correct/incorrect answers as a PDF to review the test with the learner? | This is in our vision but not yet roadmapped. |
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