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Question

Show Answers Not Allowing Users to Scroll?

  • February 27, 2025
  • 14 replies
  • 247 views

I am curious if anyone else has experienced an issue where users cannot scroll down to see all the test answers to review when they have taken a test.  There isn’t a scroll bar on the side and I don’t see an option to adjust.  

 

14 replies

lrnlab
Hero III
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  • Hero III
  • February 27, 2025

have not experienced that before...did you try clearing your cache, etc, reseting your browser? Or in an incognito window?


  • Author
  • Novice I
  • February 27, 2025

have not experienced that before...did you try clearing your cache, etc, reseting your browser? Or in an incognito window?

I tried clearing my cache and I had others take the test/view answers and it’s doing the same thing.  I tried multiple browsers with the same effect.  


lrnlab
Hero III
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  • Hero III
  • February 27, 2025

You should open a ticket with support


Ben Bauman
Contributor III
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  • Contributor III
  • February 27, 2025

@amreick , yes I am also experiencing this issue with tests. a user emailed me this afternoon

 

i created a new test to demo it, and it appears to be an issue, not being able to scroll when seeing your answers.

 

I tested some different course player settings, and nothing seems to resolve the issue. Opened a ticket as well.

 

 


  • Contributor III
  • February 27, 2025

We are experincing the same issue.  Has anyone found a solution or received an update from Docebo?


  • Author
  • Novice I
  • February 27, 2025

@amreick , yes I am also experiencing this issue with tests. a user emailed me this afternoon

 

i created a new test to demo it, and it appears to be an issue, not being able to scroll when seeing your answers.

 

I tested some different course player settings, and nothing seems to resolve the issue. Opened a ticket as well.

 

 

I opened a ticket and they escalated it.  


  • Newcomer
  • February 28, 2025

I also have many users reporting this, and I’ve replicated it. I’ve also submitted a ticket, waiting for a response currently.


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  • Contributor I
  • February 28, 2025

 

I am curious if anyone else has experienced an issue where users cannot scroll down to see all the test answers to review when they have taken a test.  There isn’t a scroll bar on the side and I don’t see an option to adjust.  

 

I am also receiving reports from our staff stating the same issue. They cannot scroll to review their test results.


  • Newcomer
  • February 28, 2025

Docebo support replied to my ticket saying they’re aware of the issue and the devs are working to fix it. No ETA yet.


  • Newcomer
  • February 28, 2025

We have also experienced this issue. Commenting to stay informed of updates


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  • Guide I
  • March 3, 2025

The response my team received from Docebo Support indicated that a fix is “expected to be launched on the 5th of March.” 

 


  • Newcomer
  • March 5, 2025

We also experienced the same issue. Thanks for sharing. 


  • Contributor III
  • March 5, 2025

Doebo pushed the fix overnight.  The issue has been resolved for us. Hopefully, it fixed this for everyone it was affecting.


  • Newcomer
  • March 7, 2025

Also fixed for us 👍