Hey all! I have to admit I am excited about Skill Management, but feel like it was turned on “for us” without me having much time to prepare! I got in to start setting up our platform, but found that I already have users assigned to a few of our skills. I’m struggling to figure out how I can identify which staff members have signed up for the skills? Has anyone figured this out yet? I searched in Knowledge Base but can’t find anything about reporting. Thanks for any help you can provide!
Skill Management
Best answer by ryan.s
Hey everyone!
There was a minor issue with the release process, where some customers had logged in during the release window of Skills, causing their opt-in to be affected. These customers may have had Skills activated in their platforms by accident.
Going forward… Skills will be enabled if and when the Admin opts in during their first login after the release. Then, Skills will be “on” within the platform. If the customer is using Discover, Coach & Share, then the “All Skills” set will be active by default, inheriting the same viability that existed in the DC&S setting.
If you were affected by the issue, or accidentally opted in, Docebo Support can help to get your platform adjusted “back to normal”. Also, if there are missing skills you want to suggest to Docebo, feel free to DM me!
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