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Has anyone run into a problem for the notification “Digest: User Has Yet To Complete Course” where it’s set to a specific branch (with 2000 users), with the user role “Superadmin”, and the Superadmins getting Every Single Users’ incomplete courses report? rSo they’re getting 2000 emails when the notification is triggered].

If the settings were set to a specific branch, with the user role: User, they only get 1 email for their own incomplete courses. 

I would have thought that the superadmin roles would also just get their own incomplete courses, not every user in the branch. 

Is that normal? If it normal, can someone walk me through the logic behind why this is? The only thing that’s different is just the user role to get the notifications. 

The recipients are who will receive the notification. Currently in the production environment this is noted as “Select the target role”:

 

When the new notifications interface launches it will be clearer to what this setting is (recipients):

 

The trigger is what you select for branches or groups, meaning if this event (IE: user enrolled into course”) happens in any of the branches selected, send a notification. In production environment this is currently shown as:

 

When the new notifications interface launces in production it will be clearer this section is for the triggers:

 

To summarize, when you setup a notification you need to select not only what event (IE: user enrolled in course) but also what branches or groups (and courses or learning plans) will trigger it and then who will receive the notification.

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