I have a course with a Test training material. Although the Score Management has a passing percentage of 85% or higher, no one can earn a passing mark (green circle) when they score higher than 85%.
Is there another option somewhere in the settings that I might be missing?
Hi
You could try adjusting the settings under the Properties tab → Advanced Settings → Score & Credits.
Thank you
Since I originally posted, I had another user pass the test with a score of 89.50%. She still received the incorrect feedback message even though her point threshold should have sent the passing message. Docebo also marked her as failed (red circle) and not passed.
Also, is your point allocation correct and consistent on the Edit screen of each question? (correct vs. incorrect)
In the case of this particular test, the max number of cumulative points works out to 363. Users need to earn 308 points to earn what we deem as a passing score of 85% or higher. Folks are earning that score but they keep getting marked as not passing.
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