Hello!
We recently had an update to one of our learning plans that drive a certification (Forklift training). When we add the course, even if we don’t recalculate enrollments, it will still assign the course to Team Members who have completed the LP, which to my understanding is the intended functionality. We can’t have this as we 1 - don’t want all existing certified team members taking this course and 2 - can’t have incomplete courses on the team members profile due to audit requirements of having all assigned training completed.
What I need is to have a new learning plan where the additional course is added to it and team members will take that new learning plan when they renew. The LP has to stay with the certification or we lose the tracking. Additionally, we need to keep the existing users enrolled in the LP or we lose that.
Has anyone figured out a good way to do this? I tried turning off “Allow users to retake the same course or learning plan to renew their certification” but it still shows both the old and new learning plan. I can’t turn the learning plan to under maintenance either as we have team members currently enrolled.
I appreciate any support on this as the learning plan functionality is giving our company big headaches and doesn’t seem to be very intuitive for our business needs.
