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Question

Unable to edit Additional Fields within Edit User

  • December 10, 2024
  • 3 replies
  • 22 views

Hello!

Within User Management, I am unable to edit any of the Additional Fields (Job Title, Department, Location) under Edit User for only one specific user. I am a Superadmin user. 

 

Any ideas as to why this is? Thank you!

 

 

3 replies

lrnlab
Hero III
Forum|alt.badge.img+8
  • Hero III
  • 4709 replies
  • December 10, 2024

Can you elaborate? Are the fields not visible or you cannot click into them to edit? As a super you should have no limits...


  • Author
  • Novice I
  • 1 reply
  • December 10, 2024

I am unable to click on the existing field to edit. 


lrnlab
Hero III
Forum|alt.badge.img+8
  • Hero III
  • 4709 replies
  • December 10, 2024

definitely not normal...you should open a ticket with support...have you tried resetting your browser or trying a different browser?


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