@Nicole This is a great question! To better help the community answer it, could you please elaborate on how those soft deadlines are set? Is a specific day within the course set as the deadline, or is the deadline set based on course enrollment date?

Thanks for the follow-up question as I realized that I should have said Days of Validity! So the calculation begins from the enrollment date. But is this date when I upload them, isn’t it? So in this example, it’s a course/module that I want to appear on their third week from when they beging the program, so 21 days. 

If I upload them as soon as I get the list, it doesn’t matter when they’re informed that they’re on the platform, this will still mess up the course modules. 

Yes, in that case, that is what I would expect! If the users are enrolled in the course on the same day they are created, then their deadline set by the days of validity would be affected.

Yeah, I don’t think there is a way to do this via native functionality in the platform as enrollment rules are tripped off of the user being created in the branch or added to a group and I’m not sure of a way to “delay” that enrollment rule, which is what you’d need if you added the users earlier. Or adjust your days of validity to add the extra 3 days to it if users will always be created 3 days earlier.

I’ve also seen a couple customers use the first access date option for days of validity to start the clock but that generally only works well if all users will be going into the course together during an initial onboarding session with a facilitator that helps users get signed in and start their online training. I don’t use this one heavily but have seen a couple of my customers use it.