User Experience with the My Team Functionality

Hello Wise Community,

We are running a small, internal pilot using My Team before rolling it out to our external partners. We have a few questions that I can’t find answered in any documentation. 

Course Type: ILTs with training material attached in folders. 

• As a user, where can you see who your manager is? As far as I know, the user cannot see the direct manager name/username on their profile. If you want to expose this, you would need to an additional field make it visible to the user; only hitch is you would need to find a way to keep updated
• The My Team page is only for manager, correct? Correct
• If a manager enrolls members of their team into an ILT, how will the team members know about it? There are separate notifications for course enrolment vs. session enrolment. You can add some language in the course version to alert users to the fact that they need to sign in to choose a session date, etc.
• How will they know to enroll in a session? Is there a way for a manager to enroll team members into a session instead of a course? Not to my knowledge 
• Would it be best practice to have the manager email the team through the platform with the session enrollment like? you could do that but how would the manage obtain the session link?
• We have a notification and calendar invite for when a user enrolls in a session, but not for a course. (We used to have a notification when users enrolled in ILTs, but users found it to be too much). the 2 are separate so you might have to choose what is the process for your org.
• When the manager added members to her team, most people got the pop-up to accept the team invite, but one or two people did not. I opened a ticket about this and it has been escalated. Have any of you ever experienced this? We do not use that function.

Thank you for sharing your insights and creative designs!

Cat