We have what I think is a unique issue regarding Learning Plans and validity periods, and we’re stumped.
We have a learning plan with 19 required courses. The 12th course is an ILT, courses 13-18 are SCORM files that contain quizzes, and course 19 is an assessment where they’re required to upload exercise materials.
The issue is in using the validity dates as due dates. In our old system, courses 13-18 (SCORM quizzes) were released only once the ILT had been attended, and they had 2 weeks to complete them. Once they completed their quizzes, they had 30 days to complete their exercise.
We’re struggling to replicate this in Docebo, because when a leaner is enrolled in the learning plan, they’re enrolled in all the courses at the same time. We’ve found that that’s “starting the clock” on all of our validity periods as soon as their enrolled, rather than when the prerequisite course in the Learning Plan is complete.
Because of this, learners are getting alerts saying their exercise is due 30 days after they’ve enrolled in the Learning Plan, even if they haven’t taken the ILT or done the quizzes yet.
We’re trying to determine if it’s possible to have the validity periods not start until the prior course is complete, or if we need to find another solution. We’ve considered breaking the course into two Learning Plans, but that’s a less desirable option.
Any advice is appreciated!
