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Question

Where Are My Groups Used?

  • February 13, 2025
  • 6 replies
  • 123 views

JGildea
Helper II
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Has anyone found a way to see where groups are used? (e.g., which enrollment rules, etc.)

This is essential to both cleanup and problem-solving, and I can’t figure out how.

6 replies

lrnlab
Hero III
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  • Hero III
  • February 13, 2025

Not sure if the course export has that information and even if it does, it wont show you what enrolment rules the groups are used in.


dklinger
Hero III
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  • Hero III
  • February 13, 2025

yeah - we need like a curation section when it comes to reporting for stuff just like this.


lrnlab
Hero III
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  • Hero III
  • February 13, 2025

you can vote on this closed idea:

there are few more if you want to search the Ideas page:

https://community.docebo.com/ideas


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  • Guide II
  • February 13, 2025

@JGildea Groups are great but administration options are very limited. This is definitely an area that can use improvement. It is interesting that you mentioned enrollment rules the same issues apply. You can look at each group or each enrollment rule but not data across either in a systematic way. 


JGildea
Helper II
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  • Author
  • Helper II
  • February 14, 2025

@JGildea Groups are great but administration options are very limited. This is definitely an area that can use improvement. It is interesting that you mentioned enrollment rules the same issues apply. You can look at each group or each enrollment rule but not data across either in a systematic way. 

Exactly. This presents a problem in multiple ways. Unless you keep separate records of groups, enrollment rules, and notifications and how they all work together, it leaves a wide gap when a SuperAdmin inevitably leaves the role or company. That has happened to us, and we’re still trying to fill the tribal knowledge gap. 

Earlier this week I was asked to turn off autoenrollment for a few old courses. I thought I got them all, but then saw a newly hired executive was assigned a course we thought we turned off months ago. It’s a mess!


dklinger
Hero III
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  • Hero III
  • February 14, 2025

@JGildea Groups are great but administration options are very limited. This is definitely an area that can use improvement. It is interesting that you mentioned enrollment rules the same issues apply. You can look at each group or each enrollment rule but not data across either in a systematic way. 

Exactly. This presents a problem in multiple ways. Unless you keep separate records of groups, enrollment rules, and notifications and how they all work together, it leaves a wide gap when a SuperAdmin inevitably leaves the role or company. That has happened to us, and we’re still trying to fill the tribal knowledge gap. 

Earlier this week I was asked to turn off autoenrollment for a few old courses. I thought I got them all, but then saw a newly hired executive was assigned a course we thought we turned off months ago. It’s a mess!

@JGildea - good afternoon to you. I think some of the challenge here is that we need to be able to break the box - essentially give people a warning but allow for a deletion of groups - and show the associations to its dependencies. Right now - it feels like (to be fair) things can get wound up like a grandfather clock and we cannot unwind them without following an order of operations that doesn't seem abundantly clear.

It causes us to keep a lot of groups running and only disabling at the enrollment rule level of things - making it easy to miss turning something off.

There has to be a type of computational cost happening for our instances that are running alot of dynamic / automatic groups.
Maybe there is a guide in the making for how to do exactly this - how to retire not just courses and LPs, but how to decommission other configurations.