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Download Training Materials

  • September 1, 2022
  • 29 replies
  • 9764 views

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29 replies

anna.messner
Helper I
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  • Helper I
  • August 14, 2025

@roberto.moscatelli Thanks so much for posting this information!

Quick question - do you have to be enrolled to the course in order for this to work? That seems to be the case with my initial attempts, I get a 403 permission denied error if I’m not enrolled to a course that I’m trying this pull on (see screenshot)


dwilburn
Guide III
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  • Guide III
  • August 15, 2025

@roberto.moscatelli Thanks so much for posting this information!

Quick question - do you have to be enrolled to the course in order for this to work? That seems to be the case with my initial attempts, I get a 403 permission denied error if I’m not enrolled to a course that I’m trying this pull on (see screenshot)

Yes ​@anna.messner that appears to be the case.

 

 


Is there a fix for when it doesn’t change from “"job_status": "in_progress"” ?  I have been trying to download a video for over an hour, but it doesn’t seem to progress beyond that state.  

 

Thanks

@Lindsey Elkins when job is stuck in “in progress” try with different user. Usually it helps, hope this will be fixed soon


  • Newcomer
  • January 26, 2026

Hello @roberto.moscatelli 

I try and follow these instructions but when it comes to the authorization is required page, I get an access denied screen:

I am a super admin and I am enrolled in the course. Could the issue be that we don’t use passwords to get into Docebo but use SSO?

I too get the same error, any help?