Hello, I set up a survey at the end of each course and one of the questions on the survey is asking if they experienced any technical difficulties while using this course. Is there a way to set up a notification that alerts admin that a user clicked “yes” and what difficulty they experienced? Or if there is any other way to alert admin when a course survey has been completed and the results.
Question
Survey Notifications
+10While I do not see any notifications that can be sent based on the completion of a training object, if you created a test instead of a survey, there is one that you can send based on the pass or fail of the test.
+7Hello, I set up a survey at the end of each course and one of the questions on the survey is asking if they experienced any technical difficulties while using this course. Is there a way to set up a notification that alerts admin that a user clicked “yes” and what difficulty they experienced? Or if there is any other way to alert admin when a course survey has been completed and the results.
You may want to consider using an external solution. Here’s one that comes to mind:
- Create a Training Material of type HTML page.
- Create a survey using a tool like Cognito Forms which has a workflow feature that is capable of sending a notification only when certain criteria are met, such as when a user chose “yes”.
- Embed the form as an IFRAME in the HTML page training material.
- OPTIONAL: You can get really fancy with an external API workflow, but it is not required.
Let me know if you need more detail.
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