Do Not Recalculate Completed Enrollments
Impact: Users who have already completed the learning plan will retain their “completed” status, regardless of any changes to the plan’s structure. If you add new courses or change assignment types, these users will not be required to complete the new or changed courses to maintain their completed status. This is the safest option if you want to avoid disrupting historical records or causing confusion for users who have already finished the plan.
Example: A learner completed a plan with two courses. You add a third course and select this option. The learner’s status remains “completed” and their completion date is unchanged, even though there’s now an additional course in the plan. Use this option when you want to preserve the integrity of past completions and avoid retroactively changing users’ records.
Recalculate All Completed Enrollments
Impact: The system will recalculate the completion status for all users who have completed the learning plan, based on the new structure.
If new mandatory courses are added, previously completed users may lose their “completed” status and be set to “in progress” until they complete the new requirements. The completion percentage will be updated. For example, if a plan had two courses (both completed, so 100%), and you add two more, the completion drops to 50% until the new courses are completed.
Example: A user completed a plan with Course A. You add Course B and select to recalculate. The user’s completion drops from 100% to 50% (or, in some cases, there have been reports of it dropping to 0% due to system issues). This can cause confusion and frustration for users who thought they were finished. Use this option only if it’s essential that all users, including those who completed the plan in the past, meet the new requirements. Communicate clearly with affected users to explain why their status has changed and what they need to do next.
Recalculate Completed Enrollments for Specific Branches and Groups
Impact: Only users in the selected branches or groups will have their completed status recalculated based on the new structure. This allows for targeted updates, minimizing disruption to the broader user base.
Example: You restructure a learning plan but only want to enforce the new requirements for a specific department. You select that branch, and only those users’ statuses are recalculated. Use this option for phased rollouts or when only a subset of users needs to comply with new requirements.
