Hello,
I’m wondering if you have any good solutions to deal with fast-clickers, i.e. users, who just click through the courses to finish them as fast as possible without actually focusing on the content.
We’re trying to introduce more difficult tests, more interactive elements, etc. but in the end, we can’t seem to find a real solution that would both help and be user-friendly at the same time. Unfortunately, adding badges for course completion makes it even worse because then the % of fast-clickers increases.
Do you have any ways of dealing with that?
Best Answer
How do you deal with fast-clickers in courses?
Best answer by shanmcgin
Hi
- Chunking content to keep modules short--we opt for more and shorter modules over fewer larger ones. My audiences like to fit the training in where they can--between calls, etc. We shoot for a max of 15 minutes whenever possible and have some that are 2-3 minutes. The L&D team in our company that does training for Support, builds longer modules because their audience needs to schedule chunks of time off the phones to take training so it depends on whom you’re training.
- Continue buttons that require the previous section to be completed.
- Interactive elements with a purpose--as you mentioned. Interactive scenarios where the learner gets through faster by choosing the right answers, drag and drop exercises that make them think, simulations, putting steps of a process in order, ungraded knowledge checks woven in, etc.
- Reporting after the fact. If it’s an internal audience, sharing info. with managers about which people are spending time and which aren’t can be eye opening. If a manager sees a correlation between performance and whether their employee is serious about learning it can be helpful to get the manager’s buy-in. Which leads me to...
- Leadership buy-in and leading by example. This can be a tough one because leaders and managers are busy and sometimes don’t value training but engaging them in the process--asking them to complete the training, talk about the value of the learning, encourage their people to continually develop, etc. can make a difference.
- Requiring a passing score. Maybe badges for 100% or something.
- Having common go-to teams/SMEs that get hit up with questions a lot direct folks to the training when they get those questions. My team and our Sales Engineers are great about this--they redirect people to the training and other self-serve resources rather than just providing the answer.
I hope something in there helps with this common but annoying problem!
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