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Skills Function

  • October 17, 2024
  • 11 replies
  • 161 views

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Hi,

 

I’m really eager to understand how other companies are using the skills feature on Docebo, especially now that it’s possible to set a skill level and for managers to review this. 

Is anyone using it to identify skill gaps and development opportunities? How is this working? Does anyone have any tips to share on what’s working for them?

Any thoughts and feedback please !

Thanks!

11 replies

aswartz
Helper II
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  • Helper II
  • October 17, 2024

I am really interested in this as well. I looked at it a couple of years ago but ran into multiple deal breakers. I gather there have been a lot of improvements since then and am eager to hear if anyone is using it successfully. 

I would like to map learning to skills and allow the learner and their manager use this to plan training and check skills. 

One of the things that seemed missing was the ability to assign skill sets or report on skills as well as giving the manager more visibility (which sounds like has been improved). 


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  • Novice III
  • October 17, 2024

Same here - we also want to assign skills to specific job roles so we can create pathways for development. 

When we were attempting to launch a month ago, the AI suggested skills feature was not matching our job roles, so we turned that off and created our own skills. However, we’re still finding it’s not so user friendly. 

I’d really love to chat with someone from an organization that has successfully used this feature. 


Davefox
Helper III
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  • Helper III
  • October 17, 2024

Following


  • Contributor I
  • October 17, 2024

Perfect timing! I’m currently trying to match job function with specific skills and then track employee achievement of defined skill levels. I had been told that My Skills only allowed self-assessment of skill level proficiency, not manager assessment.

I’d welcome all information on this topic!

CharlieCromp1, when you said “now that it’s possible to set a skill level and for managers to review this”, where did you get that information. Please share 🙂

Andrea


hwolfehall
Helper I
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  • Helper I
  • October 17, 2024

If anyone has found a way to clear out all the auto-assigned skills and tags that Docebo automatically assigned, I’m interested.  I’d like to use the feature now that it is better, but I need to wipe out all the ones that were incorrectly tagged. 


  • Contributor II
  • October 17, 2024

We are in the process of enabling skills/competencies for a large number of our learner base, and want to only use our job types and our custom skills. I have made a suggestion in the Roadmap for Skills that are in Consideration - UP VOTE THERE!!!!


JGildea
Helper II
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  • Helper II
  • October 17, 2024

Following as well. We’re working on career pathing and internal mobility, so using the skills feature would be very helpful. But our titles don’t match, and how do we map skills to the roles that already exist? Would love to know how people are using it.


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  • Novice III
  • October 17, 2024

We are in the process of enabling skills/competencies for a large number of our learner base, and want to only use our job types and our custom skills. I have made a suggestion in the Roadmap for Skills that are in Consideration - UP VOTE THERE!!!!

Hi - I’m trying to find your suggestion in “Under Consideration.”  Can you provide a link?


  • Novice II
  • October 18, 2024

Also interested in this, we’re investigating using the skills function but not yet got started so would be good to identify pitfalls and limitations while we’re moving forward!


Lucy.blake
Helper II
  • October 18, 2024

So I’ve been trialling the skills function with some of our team members, and there are quite a few issues with the functionality.

  1. You can’t easily view all the skills, their ID numbers, and how many courses/assets they are associated with. This can be done with an API, but I ended up asking a colleague, and he had to start using SQL to see all the skills and how many courses and people they were associated with.
  2. You can see a specific skill and who is associated with the skill and the courses, but not what level they are at, and you can’t download anything related to this. It’s just in the skills management, and it’s quite a few steps for every skill.
  3. You can’t download any skills reports (you can download courses, and it shows the skills associated with courses, but that’s it).
  4. There is no way to easily see who has said they have this skill and what level they are at for the whole company, so there is no way to see if there are any gaps in skills that you want.
  5. You can’t limit the skills that super admins can add to a course or asset. So we’ve unpublished all skills and only use our own skill sets to make things easier. But to make sure the odd spelling difference doesn’t creep in, we have to have an Excel file that super admins use every time they add a skill.
  6. Managers can only see their teams, not their teams’ teams, so a head of department can’t see all the skills in their department, only their senior team’s skills.

There are probably more issues, but I’ve started blocking them out as I’m getting so frustrated with it.

Hope this helps.

 

 


  • Novice II
  • October 18, 2024

@Lucy.blake it does, thank you! We were thinking of logging and reporting on key skills (and gaps) in another platform anyway and simply using the functionality to tag courses with skills and consequently enable users and managers to identify skills they wish to work on and find content accordingly. It sounds like that very limited use wouldn’t be too problematic (aside from what you’ve noted about spelling differences when adding skills to courses or assets which is good to know!)