Skip to main content
Question

How to Correct Email

N
Novice I

**issue is resolved. Thank you!

 

A fellow superadmin typed a power user’s email incorrectly as their username. How can I fix this without deleting them and adding them in again? This power user already has multiple learning plans setup and currently operating, so we don’t want them to lose that data.

    alekwo
    Guide III
    Forum|alt.badge.img+1
    • alekwo
    • Guide III
    • October 22, 2021

    @newusermiller as a superadmin you should be able to edit the username of a user on the User management screen.

    -- Alek Oleszkiewicz - linkedin.com/in/aleko
    lrnlab
    Hero III
    Forum|alt.badge.img+8
    • lrnlab
    • Hero III
    • October 22, 2021

    adding to @alekwo the user CSV import also allows you to make username changes en masse if ever that’s needed. it works very well and you only need 2 columns in the CSV file (old username + new username).

    Reply


    Most helpful members this week

    Terms & ConditionsCookie settings

    Cookie policy

    We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

     
    Cookie settings