"Time spent on learning" dashboard

Hi @federico.carugati , is potential idle time included in these metrics? Thank you

Idle time would be an amazing item to track as it would help us identify faster reported missing course completion errors as timed out issues, not system issues.  

Still think the main time indicator is missing… which is the time of the course. We only get time spent, or time logged, but at the end of the day, and despite these being interesting infos, what really matters is the duration of the course, as that is what will count for reports (mostly for legal ones!).

When I say it’s missing, I mean on the users perspective/profile.

I agree with all of the above. We have many learners who open the course and then leave it idle in a tab for days on end. I’ve had learners track 105 days for a 15-minute course, so that “time spent in training” figure isn’t helpful. 

If the dashboard shows ACTIVE time spent in training, this would be helpful, as we could then track the average and check it against our estimates that are used for solid reporting.

This right here. We absolutely need an idle/timeout rule in place for all courses, where remaining idle after a certain amount of time ceases the mechanism that counts the time. Otherwise this data will remain as inaccurate, and as useless, as the Training Material Time report that counts in seconds how long someone has interacted with training materials. 

Exactly what is being measured? I am trying to replicate the dashboard using a Users - Courses report and it is not matching up. Is the “Time Spent on Learning” pulled from usage statistics? If so, is it training material time, session time or something else? 

Training time. The report reflects the amount of time spent on all training materials in the specified timeframe, but it will pull in seconds. You then have to convert the time from seconds to minutes or hours, whichever is needed. I pull this for my reports but the issue is you cannot specify a date range, only indicating based on enrollments. So if you, say, wanted to check how much time was spent in a course from June 2024 to July 2024, you aren’t able to, which leads to miscalculations and inaccurate reporting.

What we’ve been directed to do, and currently do, is pull a report for all enrollments beginning 1/1/24. Then, every month, we generate a new report and subtract the previous month’s result to determine the overall change month over month. As you can imagine this is time consuming, and can lead to inaccuracies. Worse, if at any point you are second guessing previous months’ results you are unable to audit it as any new report would reflect data as it currently exists, not what it was at that time.

Thank you Matthew. That is helpful.

Hi!

Here are some additional comments to provide more clarity on this new dashboard:

• Please note that the learning time shown today includes idle time. Currently, we don't have a way to filter out idle time, but we're planning to implement a more sophisticated tracking system in 2025 to provide more accurate learning time metrics.

• When comparing the time displayed on the dashboard with the personal summary, keep in mind that the personal summary only includes the last 12 months and accounts for time spent on completed courses.

• The time shown is not based on the course duration. However, for compliance and legal reasons, displaying the time spent based on the course duration is an interesting metric. We will explore the possibility of adding this to the current or a future dashboard.

Thanks!

I am getting the message “Cannot access data for this visual” on any visuals from the time spent on learning category. However, the time from first access to completion visual on the completions tab does show data.

Is this a bug? Or am I missing something?

*edit* This is the message you see if your filters make it so you have no data that matches. Didn’t catch that from the error message and didn’t jump to that since some widgets showed data and others didn’t (still trying to answer that question).

Follow up to my post- it appears to be possible for a dashboard to just be toast. The behavior on the existing custom dashboard does not happen on a new dashboard.