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Group Ownership option in Sandbox - does anyone know what this is?


lrnlab
Hero III
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Been hunting around looking for information on this mysterious addition to Groups. The warning seems pretty dire and so we need more information about what this is and exactly how to it is meant to be used, etc. Who has access to change this does this override a power user’s permissions?

 

Best answer by lrnlab

Was able to get the details here: 

 

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  • Guide II
  • 420 replies
  • February 20, 2025

Good question, and can you have more than one group owner? 
I will be digging into this too and will share my findings. 


smallc
Helper I
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  • Helper I
  • 50 replies
  • February 21, 2025

It seems like it could be a My Team feature, but I’m wondering if it’s a feature of the new My Learners. I can’t remember if that’s the exact title, but it’s an emerging feature similar to My Teams.


lrnlab
Hero III
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  • Hero III
  • 4804 replies
  • February 21, 2025

@dianex.gomez no idea as I could not find any info on this...have an open ticket as support doers not know either 


lrnlab
Hero III
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  • Hero III
  • 4804 replies
  • February 21, 2025
smallc wrote:

It seems like it could be a My Team feature, but I’m wondering if it’s a feature of the new My Learners. I can’t remember if that’s the exact title, but it’s an emerging feature similar to My Teams.

While that could be the case, not sure it would make sense to grant ownership of a group to a manager. Am mostly concerned about PU visibility and access and what happens when you do change it.


smallc
Helper I
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  • Helper I
  • 50 replies
  • February 21, 2025

@lrnlab, please update us when you receive a reply. I’m so curious! Thanks :)


lrnlab
Hero III
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  • Hero III
  • 4804 replies
  • February 21, 2025

Will do!


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  • Guide II
  • 420 replies
  • February 21, 2025

Group enhancements are covered in the April 2025: Live in your Sandbox | Community but I don’t see anything on group ownership. I posted a question in announcement thread. 


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  • Guide II
  • 420 replies
  • February 21, 2025

I promised you my findings, this is what I have concluded based on testing.

  • You can only have one owner.
  • The owner is the Power User who created the group.
  • Only a Super Admin can change the owner.
  • If you change the owner, the original owner will no longer have access to the group, unless it is in their PU resources. 

If assigned to a power user, they do have access to that group. So, it seems like an alternate way to assign the group.

My best guess is that this is a way to define who originated the group and a way to re-assign an owner if personnel or responsibilities change. If more than one Power User needs access to the same group, you need to add it to the resources for the Power User(s) who are not the owner. 


lrnlab
Hero III
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  • Hero III
  • 4804 replies
  • February 21, 2025

Thx ​@dianex.gomez I also need to know what happens once it’s transferred to the PU...do they gain access to users outside of their permissions? This could be a risk. Still waiting on support to reply and sadly the release notes have nothing on this.


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  • Guide II
  • 420 replies
  • February 24, 2025

@lrnlab Yes, power users have access to users in any groups they manage. It is a way to automate visibility vs. explicitly assigning them as PU resources. If they have access to manage the group via ownership or PU resource assignment, they need to be able to see and report on the entire group.


lrnlab
Hero III
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  • Hero III
  • 4804 replies
  • February 24, 2025

Sorry still not sold on the usability of this...Since we have no reports on the Groups meta data, assigning an owner can easily be forgotten, missed and a PU could have access to users they should and no one would know about. Controlling or granting access to users in many different spots is a risk I cannot afford.


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  • Guide II
  • 420 replies
  • February 24, 2025

Defining an owner is optional when a SA creates a group. When a PU creates a group, they are the owner. When a PU creates a group, they automatically have access to it, same as now. The difference is currently PUs can only create manual groups. Going forward they will be able to create automatic groups.
As a SA, I like this ownership field as it lets me know who created which groups. Unfortunately, they didn’t add ownership and #users in the group display as columns or any way to filter on them. Another hunt and peck exercise!
If they did have these as columns with a filter, we would be able to easily identify empty groups and with this new ownership field, we would be able to easily identify groups that were owned by personnel who changed responsibilities/left and re-assign them, make sure they are aligned to another PU for managing them, or consider retiring as applicable. 


lrnlab
Hero III
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  • Author
  • Hero III
  • 4804 replies
  • Answer
  • February 27, 2025

Was able to get the details here: 

 


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