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Question

40+ minutes waiting for a report...


Anyone else seeing these delays in getting a report to run?  Mine has been queued for 40+ minutes now

 

11 replies

sjennings78
Guide II
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  • Guide II
  • 177 replies
  • April 1, 2025

Same for us!  I kicked off a report and while waiting for it to run, I also had to do a mass enrollment in a course.  Both jobs are sitting out there as Queued.  I killed off the Report job since the enrollments were more of a priority, but still no movement.  I am assuming this is with all Background Jobs, not just Reports.  ☹️


  • Author
  • Novice II
  • 6 replies
  • April 1, 2025

Seeing it again, going on 20mins waiting for an average size report to run.  Very annoying


  • Author
  • Novice II
  • 6 replies
  • April 1, 2025

25min...


  • Author
  • Novice II
  • 6 replies
  • April 1, 2025

35…  This is garbage.

 


Hello hello everyone!

Alannah from the Docebo team! We recognize and understand the frustration this issue has caused since the Aurora migration. Please know that our team has been working diligently to resolve it as quickly as possible. We remain available via chat and ticket to support you with any questions related to queued or slow reports, and we're here to assist wherever needed!


Forum|alt.badge.img
  • 22 replies
  • April 7, 2025

Seeing these delays today. One report has been at 0% for 30 minutes. Trying to preview another report that normally has 10 rows. This one has been spinning for at least 15 minutes.


It’s still happening on my end too -- I’m waiting over an hour for reports, and no movement at all on them 


mwheatley
Novice I
  • Novice I
  • 1 reply
  • April 7, 2025

I have report that auto kicks off at 8 am - it’s been two and a half hours and it’s got 0% progress

 


jungerer
Novice III
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  • Novice III
  • 8 replies
  • April 7, 2025

Yeah they’re apparently having issues with their data center or something.

https://status.docebo.com/pages/58934032243c30490e0009f9


  • Novice I
  • 4 replies
  • April 7, 2025

We are experiencing the same issue. Thought that this had been addressed last week.


  • Newcomer
  • 3 replies
  • April 7, 2025

Haven’t been able to run a report all day. Just times out and eventually sends an email saying that it can’t be completed.


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