Continuing Medical Education (CME) / Continuing Education (CE) Credits Vendor

We are about to start going through the same thing and I also would like to know.

I can try to explain how we are doing this. Our use case is only for one accrediting agency and it seems like it would multiply the complications to expand, but this should give you something to think about.

First, costs to consider against your current costs:

• Must have Connect
• Must purchase a Connector for every outside accreditation org you want to send data to
• You must have someone on your team well versed in Connect and/or in working with APIs, Webhooks, etc. (we had to hire for this so including as a cost)
• Any fees charged by the outside accreditation org

We offer courses with CEUs/CEHs that align with one organization that offers an accreditation in our industry. If others align with that accreditation, we are happy to provide reports or the Certificate of Completion to the User or the Org. 

• Each course needs an additional field to denote the accreditation orgs approval/code.
• Each user needs an additional field to denote their affiliation with the accreditation org.
• Each user’s profile data needs to align with the data at the accreditation org for this to work.
• Set up a Connect recipe that fires when a user completes a course with an accreditation code and when that user has their user code populated. The recipe sends the Course Code, User Code, User Email, User Name (First and Last) and all the codes have to match what is at the accreditation org. If all the data matches, then the accreditation orgs data gets updated and the user would see their credits earned when they log in to the accreditation site. 
• We also have created a custom Completion Certificate template for any courses with the Users Code and the Course Code, so those can be used as back up records and/or by other orgs that may agree to accept the CEU/CEH from the org we work with. 
• We tag the training material and indicate in the course description that the course is included for the specific accreditation org so users can easily find it.

This is what works well for us and deciding to focus on one organization that we offer alignment with. With three organizations, you might need three codes for the courses, three codes for the users, etc. so it could become quite complicated very quickly. You would also need to be sure all three orgs are willing to let your data update their data and set up the three separate Connectors. We had a longstanding relationship with this org before we migrated to Docebo, so we also didn’t have to start from scratch, but there were some consultation fees we had to pay to make the migration happen.  

Thank you for sharing Janet, This is very helpful. 

​@Alexis Friedman - did something similar with CEDirect years ago to what ​@JUJanet suggested. We were acting as a conical source for completion records for a few of our hospitals at a health system. We had multiple challenges getting it right across the entire health system - with deeper challenges with identity (user identifier) within the other system more than anything else. It threw the first boulder for our hospitals that wanted to join but it had to be solved. Once we got that straight - helping to keep track of new courses released in the other learning systems relied on integration and coding of courses with additional fields.
 

It is a great practical one to tackle!