Question

Audit Report available in Sandbox but not Production

4 years ago
Feb 23, 2022 4:48 PM UTC
3 replies
134 views

emermuldoon
Novice III

We are able to report on audit trail changes in the Sandbox environment but for some reason this option is not available in Production.

Is there some way to enable this reporting option in Production so we can report on new courses created and who they were created by?

See differences below:

+11

KMallette
Hero I
4 years ago
Feb 23, 2022 7:25 PM UTC

@emermuldoon … From your screenshots, it looks like you are using “reports” rather than “new reports”. New Reports is really the better option

I think that you’ll get a audit report in prod if you have the app enabled, so check Admin > Apps and Features > and confirm that Audit Trail is active. Activate it if not.

From there, go to Admin > Settings, and you should see the Audit Trail link there.

KMallette (previously with Surgical Training Institute and Viasat, Inc.)

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Allan
Novice II
4 years ago
Feb 23, 2022 9:39 PM UTC

Audit trail reports via the “reports” module should exist. If the app is active in your platform (use the steps @KMallette outlined) and you don’t see it, I’d suggest opening a ticket.