Reporting & Analytics

I have one course that has three assignments (training materials). Using the Docebo MCP, it says it can only pull the grades from one of those assignments. Could someone verify this?

Hello, I am trying to find a way to add a survey at the end of our courses, but this survey shouldn't be mandatory to complete the course.How can I add Learning material that will not count as part of the course completion? Thank you, 

We have an Articulate Storyline 360 course published as SCORM 1.2, with the reporting option set to Passed/Failed and tracking based on the quiz result.When a learner fails the embedded assessment, the SCORM package reports Failed in SCORM Cloud. However, in Docebo, the learner’s course status remains In Progress, and we cannot see a failed result.Why is Docebo not reporting the result as Failed?We need to identify failed assessment attempts in order to trigger an immediate email notification “User completed or failed a test in a course” to relevant Power Users User when the user fails the assessment on an invigilated course which requires a manual tracking reset.

I have just run a User - Course report and in Usage Statistics, I selected the following filters. What I want to know is what is the outcome of numbering relating / referring to? Number Of Actions - what information is this pulling / counting?Number Of Sessions - what information is this pulling / counting? Thanks in advanceKym

Hi,We're currently trying to gain a clearer understanding of colleague engagement with professional development and learning activities. However, we're finding that our reporting is limited because we can only filter data at a department level.This creates challenges for us as many departments contain multiple sub-teams of varying sizes. As a result, engagement figures can become misleading when viewed solely at department level.For example, our People Services department has 11 colleagues, whereas our IS department has approximately 60 colleagues. If four colleagues from each department participate in learning and development activities, the overall participation numbers are identical. However, when viewed as a percentage, People Services appears to have 36% engagement compared to just 6% in IS. This can create the impression that one department is significantly more engaged than another, when in reality the same number of colleagues have participated.To gain more meaningful insights,

Hello Docebo Community,Hope you are doing great. Please provide any ideas regarding Scheduled Reporting Audit strategy acting as a safety net to catch SCORM tracking failures without forcing you to manually monitor live user sessions. Is this something that could work? Thank you for your time. Key Benefits of Scheduled Reporting Audits•    Proactive Anomaly Detection: Identifies users stuck in "In Progress" status before they reach out to support or miss compliance deadlines.•    Automated Data Delivery: Sends periodic reports (CSV or Excel) straight to admin email inboxes or SFTP servers.•    Zero Learner Friction: Works silently in the background without affecting learner performance, opening pop-ups, or slowing down course execution.•    SCORM Failure Isolation: Helps cross-reference spent time against completion status to distinguish between abandons and technical payload failures.Instructions: Setting Up a SCORM Audit Report in Docebo1.Navigate to Custom Reports:Admin Access Requi

I need more than five user parameters in order to display data according to our requirements. I did hear a while ago that the more were coming soon. Has there been any update on the timeline? 

Hello,I’ve come across an issue with the My Team area and I’m wondering if anyone else has experienced the same thing.We have a member of staff who has two job roles, and in one of those roles they manage a team. They have a Manager 1 and a Manager 2 assigned to them.The person listed as Manager 1 is able to view the staff member’s team through the My Team area, but the person listed as Manager 2 can’t.Should the My Team area pull through the teams of the people you manage regardless of whether you’re set as Manager 1 or Manager 2, or is this only available to Manager 1?Thanks!

I’m a little perplexed by how external training is handled in reporting.A basic User Summary includes the courses a user is enrolled in or has completed, but external training doesn’t appear to be included. As far as I can tell, I have to look up each individual user to see their external training records.Is there a way to include External Training in a User Summary or another report so I can see all of a user’s training history in one place?The only workaround I’ve found is to upload the external training record and then enroll the user in a similar course in Docebo and manually mark it as completed. That way, when I pull a report, I can see that the user has completed that specific training.This works, but it creates duplicate work and somewhat defeats the purpose of using the External Training feature.There has to be an easier way to report on this. Has anyone found one?

I am trying to run a full course audit, and I am running into several issues.  I need the following information: Course title, Content type, Current category, Branch, status, owner and when it was last updated. I have tried several methods including creating a customer report, but I am not getting the information I need. Some reports show 695 courses, some reports show 2500 courses( (this is correcct). Any assidtance is greatly appreciated.

Greetings~ Does anyone know if I can/how to pull this report.We have a drop in question and answer session that our staff coordinates. We do not require enrollment or record these sessions but I do receive the attendance afterwards and issue a badge for attending/participation. I am trying to see if I can run a report that shows all the times this badge has been issued, the staff member who received it and the date it was issued.  I know I can click on the badge and see the number of times a staff member was awarded the badge and I can click on the number of times and see the dates, but I do not know how to export this data for all. I also looked at the audit trail but that did not give me the data I needed, primarily who received it, since I or another admin were always the one that issued it manually. Thank you!  

Hello Everyone,We are now utilizing the Custom Reports Builder, as we can no longer create additional reports using Legacy Reports.With Legacy Reports, scheduled report emails included an Excel file attachment, which allowed recipients to access the data immediately. However, with reports created in the Custom Reports Builder, the scheduled email only provides a link to the report. This requires three additional clicks for users to access the same type of information.Has anyone found a way to have an Excel file attached to scheduled report emails generated from the Custom Reports Builder, similar to the functionality available in Legacy Reports?Any insights, workarounds, or best practices would be greatly appreciated.

I was wondering if there is a way for us to view any data regarding the star rankings on the courses. We have a few courses that received rankings but we can’t see who gave them or even the number of rankings received. We don’t have Extended Enterprise (Not sure if that’s relevant but wanted to include it in case it is) and we haven’t configured anything with Social Learning. Is there a way for us to view any kind of analytics for the star rankings?

Curious if anyone who has the “Enrollment Invitations via External Calendar” option enabled in their platform has found a way to report on RSVPs for events or knows of an API end point to use to get this data. I know where to go within each course to see but looking to pull the data across multiple courses. 

Building a custom report to include 4 Elearning Courses- all are SCORM files and require the user to pass with 100% accuracy. Settings are correct in the SCORM settings, however, the Users-Training Materials report does not show all scores. I have tried multiple report types and am unable to pull an accurate report to reflect ALL scores, regardless of passing or not. I am at a dead end :(

We recently went live with our Docebo environment, and I have been running into an issue with my Power Users and their ability to view insight dashboards. I have set up a Power User profile for my users that have the ability to view insights and nothing more. (No other PU permissions)I also assigned them their individual groups as resources. I am getting an error that says “You can’t access this visual because the data is restricted. Contact the dataset owner to update the row-level security rules.” I did see in the Help Center articles that it can take up to 24 hours for permissions to fully apply to users after their initial login, but it has been over 72 hours for many of my power users. I had received this same issue with a test power user I created, but that test user has the ability to see all of my branches instead of a specific group. Is there something I’ve missed with a branch or group setting? 

For an ILT course, if the course completion rule is set as ‘Percentage based: 75%’ (The course is marked as completed when the learner completes at least [n] % of the sessions in which they are enrolled), session completion rule: Training Material based (The session is marked as completed when the learner completes the Test training material). Event Attendance option: Mark the event as attended when the user joins the webinarMark the event as attended if the user accesses the recordingsWe are adding the recording of the session as a training material in the course. Now if a learner was not able to attend the live session and watches the recording of the session (which is added as training material) then how attendance is marked for those users. Additionally, if the recording of a session is added in recording section of session, is it possible to track the users who watched the recording?(Note: We are hosting webinars on Google meet, which is not integrated with Docebo)Event Attendance

Hi Team,How can I automatically generate monthly report for all the users who have completed their course, not completed , score obtained, time taken to complete etc via Docebo ?  Can this be generated per organization(for all users)? Thanks.

Hey Brains Trust,Currently, I have more than 50 shell courses, each with an Observation Checklist (OC) attached, that the Nursing team uses to complete skills assessments for workers.These courses are linked to multiple Learning Plans. As a result, when a course is completed within one Learning Plan, it is automatically recorded as completed in any other Learning Plan that contains the same course.However, to meet legislative and compliance requirements, the Nursing team may need to complete the same skills assessment for the same worker, but in relation to a different customer. When the Observation Checklist is completed, signed and submitted, this information is synchronised with another organisational system, which records that the worker has demonstrated competency for that specific customer. Workforce Planning then relies on this information to roster the worker appropriately, as they are considered compliant for that customer.My challenge is determining how the LMS can accurately

Hello, I am trying to set a report up so it shows certifications that are going to run out in the next 3 months but can’t seem to get the filters correct. Has anyone set a report up like this before or know the correct options to click or if it’s even possible?

Has anyone used any other scoring for Observation Checklists aside from Yes/No Pass/Fail?  Would like to have a 5 point scale (eg. Beginner-Mastery) used, but not seeing how that could be accomplished.  TIA!

1. What specific problem or challenge are you facing?*We are a german company and want to launch Docebo soon. But we hava a workers council that says that the manager is only allowed to see the mandatory trainings of their team members, but not the optional ones. On the other hand we only want to have the course responsible able to have an anonymous reporting, where they see whn a training has been completed and how often but not who was the person, which has done the training.   Currently I do not see a solution how we can do this. Therefore it would be great to see how other companies are doing this.  2 . How will this feature impact your business and/or industry?*Solving the problem would support german companies with a workers council agreement. Without having the issues fixed it is currently stopping our rollout  in various regions of the world.    It would be great if you could share how you have solved the issues with the reporting your companies! Thanks in Advance!

Hey, all!We’re having an issue when pulling a report of the questions and answers from our SCORM files created in Articulate. When we review Docebo reporting, it pulls in the metadata of the question and the answers, rather than what the question and answers are actually titled.Has anyone seen this before? Is this something that needs to be updated in the storyline file in Articulate so that the LMS has the correct verbiage? Any help would be greatly appreciated, thanks!

It doesn’t look like there’s a way to create a custom report for Observation Checklists. How is everyone pulling reports for those?

Hi there,I’m having an issue with an Observation Checklist not being sent. It has the correct observer, today’s date stating it would be available immediately but it showing as planned. The observed has nothing under her checklists section. What could be happening?