Courses & Content

There is a option to add a demo material video under the course properties > catalog options. Does anyone know if this video can be tracked to see how many users have viewed the video?  Here is the setting: Demo materialLearners will be able to preview the course sample material before enrolling in the course from a catalogThank you. 

There have been multiple posts about this, but no easy answer as far as I can tell.  So please help me understand…Simpl...i want staff to do one e-learning module, and in 2 years be reminded to do a refresher module, but one that is different.  after that I’m happy for them to do the same 2nd module every 2 years indefinitely.How do i do this.     

HELP!!! We need to submit training to various European Works Councils in the various languages that creator has translated from English.  I cant find any option to do this??? Ive exported it as a SCORM but the html pages do not give me what I need.The course was created directly in Docebo Creator and signed off internally in multiple languages.  We need a pdf or some format to print and submit to the Work Council.Any and all help appreciated!!!

Does anyone know if it is possible to display a course additional field on the course widget?I would like to display the course level, e.g., BASIC, or ADVANCED, on the course widget as well.

As an observer, I have noticed that if you try and submit the checklist before all the fields are filled out you do not receive an error message. It simply doesn’t do anything and doesn’t tell you which question you missed/skipped over. This can be frustrating for the observer when there are many checklists to complete. 

Are there any plans to improve the way information can be displayed in a Creator hotspot pop-up dialog? Right now it’s all just single line text. I understand the purpose is to not write a whole page of descriptions inside of the pop-up, but even being able to add things like bold text or something as simple as adding a new line would be great. I had to eventually put text below the image element to explain things with bold text and 3 bullet points because I could not do that in the hotspot text. To me, this takes away from convenience of getting brief information in a hotspot dialog when the user clicks.

Hi all,We deliver a lot of instructor-led training to external customers and partners. Most of the materials we use for those sessions (slide decks, PDFs, lab guides) are proprietary, so we need some control over who can download them.As far as we can tell, there’s currently no way in Docebo to make these files view-only. Once someone has access to a training material, they can download it. Video content can be protected, but other file types can’t. Because of this, we’re keeping a separate repository outside the LMS for our sensitive content. That isn’t ideal, since we’d like instructors and learners to find everything in one place.I’ve submitted an idea for this. In short, it asks for a view-only option for training materials, role-based download permissions (so instructors could still download while learners only view), and ideally some watermarking and reporting on who accessed what.Here’s the link if you’d like to take a look:If you’re dealing with the same problem, an upvote woul

Hi all,We’re looking for a way for Power Users organizing a specific session to collect additional information during registration, for example dietary requirements or whether a participant has completed a prerequisite course.Ideally, the Power User could either create questions for that session or select from predefined questions created by an administrator.The important part is that these questions should be session-specific, rather than applied to the entire course (template), as requirements can vary between sessions. We would also like to avoid collecting this information separately by email.We haven’t found a way to configure this at session level. How are others handling this? Are there any workarounds or alternative approaches you would recommend?If the functionality isn’t currently available, we may turn this into a Docebo feature request/use case.Thanks!

As an observer, I have noticed that if you try and submit the checklist before all the fields are filled out you do not receive an error message. It simply doesn’t do anything and doesn’t tell you which question you missed/skipped over. Does anyone else experience this? On the contrary, the observed users completing the acknowledgement for the checklist do indeed receive an error if attempting to submit without filling out the necessary fields. Am I missing something? 

Hi,I’m wondering if anyone else has been experiencing issues with accessing forums in courses.Since yesterday, we’ve been able to see all existing forums in the course settings under Training Materials, but have received several reports that learners only see the Forum widget with no forum content displayed beneath it.This appears to have started yesterday, around the time we typically see updates come to our production environment.Has anyone else encountered this issue? We opened a ticket, but haven’t heard back yet.

Hello all,Since early August we have had users reporting scoring issues within scorm modules . . . recently it has become an every day, multiple users a day issue and the they are getting increasingly frustrated. They complete the scorm and pass the included assessment, but it scores them with a zero. Many of them take the module multiple times before they report it so it can be marked complete for them. I have a ticket open with Docebo (who says the issue is within the scorm itself, but nothing has changed) and I have reported it to our scorm developer but there is no solution yet from either. Docebo says it is the scorm, and the scorm developer has said they “heard there were scoring issues since Chrome did an update.”  The users ARE completing the module before exiting, and are on both Chrome and Edge so no pattern there. We have several of our customers who will be launching their annual education soon and many rely very heavily on the scorm content.  Any ideas here of what else I

Greetings!I have tried exporting data from the Course Management page and have looked into building a custom report. Has anyone had success with exporting enrollment counts for MarketPlace courses? Thanks! ~B

Hi all. I swear this used to be possible, but internet searches are pretty much useless with the rise of AI & i cannot find an answer to this simple question...Is it not possible to universally change the default sort order of the Course catalog page? Thanks!

Hello!  Has anyone come up with a solution for the hidden unenrollment button in the ILT session page of the new course player? One solution i had is to direct learners to the secret menu using the description field for the session. Unfortunately, this is very small and hard to see, though it does appear right up at the top under the session information. Can CSS be added to the description field to format it? Other ideas welcome!

Hi everyone,I don’t usually create eLearnings in my team but I wanted to get something out quickly and tried Creator for the first time.I had the problem that I would regularly “lose” content when creating a lesson. Meaning I would add content, then click Preview and the content would not be there. I would close the preview and literally what I just added was gone. I noticed that Creator seems to be doing an auto-save periodically and I could reproduce this by clicking the Preview while this auto-save was happening. However, it also seemed to happen at other times, when the auto-save was not happening. Has anyone else experienced this? I talked to another colleague who had recently created a Creator Lesson and she had the same problem.

Hi Community,We are facing a similar issue to the one described in this older post from four years ago:(Articulate Rise xAPI Completion in Docebo | Community).I am currently working with the Support team on this issue, but after further investigation they have not been able to identify a root cause. The affected courses have been tested in both SCORM Cloud and Docebo and appear to work as intended. However, we are receiving several internal tickets per day from users reporting that Rise courses are not being marked as completed, despite reaching the end of the course and/or successfully passing the quiz.The users claim that they completed the courses in one sitting, without interruption or unintended logouts. Interestingly, when we log in as the affected user, we are often able to reproduce the issue. However, when testing with our own accounts or dedicated test accounts, the courses are completed and tracked correctly.It remains a mystery what might be causing this behavior. The same

We have just setup a new menu and some pages to display courses in a catalogue.As a super user we can:See the catalogue name in the menu and click on it.The main page is displayed offering the main categories. Only one at the moment as we are testing it.Click on CLICK HERE and our sub page is displayed as expected.However, when we log on as a user, we can see the menu and click on it and get the first page.But when we click CLICK HERE, we get an access denied message?What are we missing? 

Looking for feedback on how others would handle this.(Yay we get more reporting coming on event status, but…..I don’t know if that answers my questions/problem.)If you mark a learner absent on an event for a course that is attendance based for course completion. It shows their status as ‘in progress’.I don’t know what the right answer is here. I don’t think it’s fair to mark them complete, they didn’t show up. BUT the course is over, they can never complete it.I want to capture that they didn’t show up, I don’t want to show a completion on course reporting (Credit where it isn’t due), but I also don’t want it to hang out forever on their in progress course list.I could mark them as ‘suspended’ I guess? What does that status even mean?How are you all dealing with this? 

I have just set us up to be a training provider through the American Red Cross and I am the instructor.Has anyone ever tried to integrate this type of training into the platform? I would like to use their blended models where learners take the course online and then attend the in-person skills course with me.There are ways to request these from the red cross before-hand and I would like for the course in the LMS platform to check for completion of the online portion and sign up for the sessions. The way the red cross is set up, it may be difficult to do the workflow how it would work best for our group. I would like for us to host twice a month skills courses and the learners/employees know and sign up for a session and then I can ensure the online portion was done before hand, if not, they would wait until the next available instructor led session.I know that having the online portion be an integrated AICC course would be asking way too much. From the LMS side, it could just be an ass

Hello, I’m running into an issue with forum discussions and was hoping someone might have some ideas.I’ve created a forum discussion within a course, but when I view the course from a user account, the Forum widget is visible, but the discussion itself does not appear in the widget.A few things I’ve checked:The discussion is not hidden. The forum is only attached to this one course and is not being shared across multiple courses. The user can see the Forum widget itself. I tested creating a forum and discussion in another course and experienced the same behavior.Has anyone experienced this before, or does anyone know what could prevent a forum discussion from appearing in the Forum widget even though the widget itself is visible?I’ll add screenshots below showing my forum/discussion settings and what the user sees for reference.Thanks in advance for any ideas or troubleshooting suggestions!Users Point of View AboveContent Creators Training Materials Tab View Above

Hi team,We have a course published with a final exam, and the course validity end date is September 30, 2026. For the enrollment validity period, we have set the number of days available to learners to 45 days. We have also enabled the soft deadline because we would like learners to continue accessing the course training material even after the course end date—for example, for new staff who may be enrolled later.I would like to confirm whether the final exam, which is set at the end of the course, will also remain accessible to learners after the course end date when the soft deadline is enabled, or whether the soft deadline only keeps the course lessons/training material accessible.Our objective is to ensure that both the training material and the final exam remain accessible to learners after the course end date, particularly for new staff/trainees.Also, I’m not sure whether this makes a difference, but our exams are sometimes developed using a content authoring tool such as Adobe an

Hi Docebo Community,I have looked all over online and in the community, and before I come back to a stakeholder and have to be the bearer of bad news and tell them “no, sorry we can’t help you migrate these old files from your old Oracle “LMS type system” to Docebo” … i figured I would ask the question here. Has anyone ever had to migrate content from an old Oracle / JD Edwards system? The files are “ODARC files” which when used on an Oracle system that can play the files, basically shows some 2010’s-style job aids and screen recordings of how to use various software systems when played on this other system.  here’s the notes on ODARC and these UPK files from Google search FYI 😉An ODARC file is a compressed developer archive used by the Oracle User Productivity Kit (UPK) to store and transfer exported documentation, training content, and outlines between different libraries. What is an ODARC File?Purpose: It bundles related documents, topics, and training modules from Oracle UPK into

I am attempting to upload a training history CSV report from our current database into Docebo.  I have aligned the course ID’s and codes, usernames, etc. but cannot find how to mark them as complete via a date in the past.  These are E-Learning courses.

Hello - I’m new to managing playlists and would love some clarity.We do not allow users to upload assets. Is that why the Invite to View button is visible but not functional for them? What is the best way a user can share a playlist with others? Copy and paste URL into an email? Does a playlist need to be published to be shared/visible by others?Invite to View button not functionalAlso, even though we have “allow users to create public playlists” enabled, we do not allow users to share content with any channels, so they cannot make their playlist public (our preference). My question is, is there a reason we shouldn’t disable “allow users to create public playlists” in the Social Learning settings? Does that setting affect any other areas?Thank you for any help you can provide! :)

When creating a new session for one of our courses, it is rare that there is a variance from the course learning plan. We would like the ability to click a button or link to easily copy the course description to the session description field.  Is this possible? I didn’t see it in my searches