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Post Blocked?

  • Dec 10, 2021 4:22 PM UTC
  • 7 replies
  • 162 views

JZenker
Guide II
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Trying to have a discussion to see if any other Docebo Admins are experiencing the 403 Learning Plan bug and my post was removed. Are we not allowed to post about ongoing bugs? That’s not right, please approve the post so we can discuss workarounds.

7 replies

JZenker
Guide II
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  • Author
  • Guide II
  • Dec 10, 2021 4:23 PM UTC

Users launching a Learning Plan are receiving a 403 error, no workaround provided.

From chat:

We are aware of this error and have an ongoing investigation with the Development Team.

 


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I am also experiencing this. 


dklinger
Hero III
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  • Hero III
  • Dec 10, 2021 5:15 PM UTC

We have it going on as well too! This is not a good time to be experiencing this - but there is a workaround….having people click on the course/courses in the Not Started section of the widget remedies this.


JZenker
Guide II
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  • Author
  • Guide II
  • Dec 10, 2021 5:16 PM UTC

Thanks @dklinger yeah we’re having them go My Courses page instead of clicking directly on the Learning Plan


erin.brisson
Docebian
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@JZenker Unfortunately the community platform spam filters held on to your first post, apologies for this. We are aware of this issue and are hoping to have an update by 2pm ET. Thanks for your patience.


JZenker
Guide II
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  • Author
  • Guide II
  • Dec 10, 2021 6:02 PM UTC

Thanks @erin.brisson what caused the post to be flagged by spam? Was it the word bug?


erin.brisson
Docebian
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Sorry for missing your questions. I’m not sure why it got caught in our spam filters but I can tell you that we do not prevent or remove posts (although, we may edit if anything in the post goes against community guidelines).