Hi,
We have changed a certification from “Never” expiring to 2 years renewal.
However, this has not reflected on the existing learners profiles who’s learning still shows as “Never” expiring.
So far we have only been able to Manually change a users certification to reflect the change. Is there any way of automating this process so all learners are reflective of needing to now recertify?
Image below shows a users profile following the change of the certification renewal period.