Are you seeing any delays in the reports updating new fields? For example, we have added a new text field to our user data. We added the field into the report, but the field isn’t populating. Is there a time delay or any issues you see when adding new fields?
Best Answer
Delay when adding new field to reports
Best answer by Chelsy Koshy
Data extracted and displayed in the report is not real-time, but it will be automatically updated every day after 12 am (midnight). However, we do have the option to manually run the data refresh up to a limited number in order to see the most up-to date. It may take up to two hours to complete the data refresh. So to view the new field data in the report, you either have to wait for the next automatic data run to complete or you can run a data refresh manually and pull the report once the data refresh is complete. You will find more information here . Hope this answers your question
+10Hi
Data extracted and displayed in the report is not real-time, but it will be automatically updated every day after 12 am (midnight). However, we do have the option to manually run the data refresh up to a limited number in order to see the most up-to date. It may take up to two hours to complete the data refresh. So to view the new field data in the report, you either have to wait for the next automatic data run to complete or you can run a data refresh manually and pull the report once the data refresh is complete. You will find more information here . Hope this answers your question
+10Also if you need immediate results you can still use the old app, called Reports as this one is still in real time. While it’s available
Log in to Docebo Community
Enter your email address or username and password below to log in to Docebo Community. No account yet? Create an account
Docebo Employee Login
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.