Hi! We have notifications set up to remind users enrolled in our E-learnings to complete the course if they have not already. Our notifications have not been sending to users who are “in progress” in the course, only those listed under “enrolled”. Is this how the notification is supposed to work? My assumption was that it would go to anyone who has not completed the course.
Thanks!
Best answer by maricela.jimenez
Definitely place a service desk ticket with Docebo and let us know what you find out. I would have guessed it was a digest based on how those work (linked reference).
Hello - are you using the digest notifications or single notifications? and are the learner or manager?
I am using single notification. These should be going to all users enrolled that have not completed. I am the superadmin
Definitely place a service desk ticket with Docebo and let us know what you find out. I would have guessed it was a digest based on how those work (linked reference).
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