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Sync from sandbox to production

  • Nov 11, 2026 4:57 PM UTC
  • 4 replies
  • 70 views

kprim
Novice II

I am wondering if anyone has experience synching sandbox into production. The idea is we are building a large project and are building it in sandbox first. We are hoping we won’t have to recreate everything in production. This includes training material, courses, learning plans etc. I would love any ideas. 

4 replies

cgaither
Novice III
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  • Novice III
  • Nov 11, 2026 5:00 PM UTC

Good Luck with that - we were going to rebuild our entire LMS and try to do exactly that - It can’t be done without Docebo getting involved on the back side with their migration support team I believe.


JEntis
Helper I
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  • Helper I
  • Nov 11, 2026 5:46 PM UTC

​@kprim Unfortunately, I’m pretty sure things only go one way, from Production to Sandbox, when you request it. It’s a whole process; I would contact the help desk or your CSM and see what options you might have.


lrnlab
Hero III
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  • Hero III
  • Nov 11, 2026 6:25 PM UTC

I can confirm it only works from Prod to Sandbox and not the other way around. If you do request a copy of prod over sandbox, also note that any existing data in your sandbox will be lost.


Plus, there is no notion of transporting only ‘configuration” versus ‘operational data”. 

Your best bet is to create a dedicated branch in production, and build everything without making it visible to anyone.