Hey @SamBWillans!

The “Chat” feature of the webinar tool you’re using is something that isn’t necessarily a part of Docebo’s system. We offer the Learner the “Join” button and after clicking a Webinar session will launch corresponding to how the admin has configured the vILT Session Event.

All that said, what options do you have configured at the Event level for the webinar? Could there be a theme or issue there within that tool’s community/KB?
 

@John thanks, we think its a teams glitch too, I was just interested in seeing if it was specific to us or anyone else has the issue.

Were continuing to monitor and investigate :)

Most welcome, @SamBWillans! Completely understand and a good idea.

AFAIK there haven’t been any recent themes on submitted Support tickets and MS Teams Chat file upload issues...

A quick search online shows a few promising reads on why the file attachment button may not be available:

• https://techcommunity.microsoft.com/t5/microsoft-teams/teams-chat-can-t-attach-files-for-certain-users/m-p/2992131
• https://techcommunity.microsoft.com/t5/microsoft-teams/no-attachment-icon-available-in-the-chat-during-a-1-to-1-meeting/m-p/3641043