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Question

Attempt detail information not displaying...

  • January 23, 2025
  • 1 reply
  • 17 views

Our instructional design team creates our courses via scorm with each course ending with a course conclusion knowledge check. 

Checked within the knowledge base and confirmed that the reporting should display the missed questions for the learner (https://help.docebo.com/hc/en-us/articles/360020080200-Checking-the-course-report) but our more recent courses have not been displaying it. 

When looking at a learners report, it will just indicate a reference number without showing me the question asked or responses (example below):
 

 

When it used to consistently display like this: 



Is this a setting somewhere or perhaps something to do with our scorm package used to create the course in. Either way, it’s making it very difficult to help a learner figure out where they went wrong if I can’t see what is being asked… HELP!

1 reply

lrnlab
Hero III
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  • Hero III
  • January 26, 2025

I believe this is a setting in your SCORM package and not controlled by the LMS. I’ve seen these variations before. Maybe check your question types and feedback settings in the course?