Morning - when going into peoples summaries, we are getting an unusual error for the first time.
Best Answer
Error 500 when trying to pull people's profiles
+13Best answer by erin.brisson
Hi everyone, we are aware of this issue and are actively working to resolve it as quickly as we can.
Please follow this KI post:
+13I just for a confirmation that this is a real thing going on….will have a ticket # that yawl can reference shortly….
Superadmins aren’t seeing this, but PUs are. They are working on a fix.
I’m a superadmin and am having the issue.
Superadmins aren’t seeing this, but PUs are. They are working on a fix.
I’m a superadmin and am having the issue.
Oh boy, now I am too! First thing this AM I wasn’t having this issue, which probably caused confusion for the first chat agent I talked to.
SA reporting the issue...just placed a ticket and they confirmed a fix is in development.
+13If it helps to refer people to a ticket # 253580.
+3Hi everyone, we are aware of this issue and are actively working to resolve it as quickly as we can.
Please follow this KI post:
+1Checking on status of this issue. It’s been several hours since first reported.
+3Checking on status of this issue. It’s been several hours since first reported.
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