Not able to access usage dashboard

  • 1 August 2023
  • 5 replies
  • 40 views

Userlevel 2

Is anyone having issues access their usage dashboard? When I click on it, nothing happens and the page is not showing up. I’ve logged out and logged back in and it’s still not working. 🤔


5 replies

Userlevel 7
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I've experienced this a few times in the past, but it always seems to resolve itself after a few minutes. It’s working fine for me right now.

 

Userlevel 7
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Hi @lilyschlossin, thank you for coming to the community with your concern. May I ask if you are still experiencing issues with the usage dashboard?

Userlevel 2

@elliott.vickrey Yes it’s all fixed now and I can see the Usage Dashboard now. Thanks! 

Userlevel 7
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@lilyschlossin I’m glad to hear it!

@elliott.vickrey Yes it’s all fixed now and I can see the Usage Dashboard now. Thanks! 

@lilyschlossin 

Did you do anything to fix it?  I am currently experiencing the same issue and have been for several weeks.  I’ve created a ticket with Docebo’s Support team but we’ve not determined a resolution yet.  It only occurs in Chrome.

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