Hello all! I have recently pushed out our annual compliance training to 11,000+ of my closest friends and colleagues, and I’m getting reports that certain courses (created in Articulate Storyline and exported as SCORM files) will not load properly. They just get a blank screen where the loading indicator just spins and spins, but nothing ever loads. This seems to only happen to users who are using Firefox as their browser, but it doesn’t happen to all Firefox users. When they switch to another browser - usually Google Chrome - it works fine. I have done some testing, but I’ve not been able to duplicate the issue.
Has anyone else had trouble with this?