Thank you for this update, @Annalisa, I’m grateful for Docebo’s commitment to accessibility. Do you have more details of the rules Docebo will utilize and/or examples of what these changes will be in Learn? I’d like to make sure we understand exactly what the shift in Learn will look like so we can work to align our content with the system. 

@GreerHamilton, we are rewriting all of the labels shown in the interface of Docebo Learn (those listed in the Localization tool) by making sure that only the first word is capitalized. For example, Course Management will become Course management, Course Additional Fields will become Course additional fields, and so on.

We are keeping some words always capitalized, such as Superadmin, Power User, and the names of apps (Discover, Coach & Share, Learning Impact, White Label, etc.) to make sure their meaning is clear in sentences.

We have no other rule at the moment, we intentionally want to keep things easy and avoid complexity.

Does this help?

Hi @Annalisa, yes, this is helpful, thank you!

​@Annalisa  - thank you for this information but UGH my colleagues and I find this very confusing and off-putting. This change has caused us a significant amount of silly little localization changes in response to tickets that there is something wrong with a label. 

More than a year ago, I notified our Customer Success Manager that the labels in the XLS/CSV reports we extract from Docebo change every few weeks, specifically some letters change from uppercase to lower case. I pushed several times through our meetings and in the end i just quit because i never got a real answer. All our power queries and tools that rely on those reports have to be corrected every time some fields change from Docebo, since the change reflects in the reports. In the end i managed to find a power query step that resets all fields to propercase (for example) to have a common baseline, regardless what changes you guys do in the backend.

Now i just read this article by mistake and i believe I found the root cause of our repeating problem.

I think it’s a good idea to make things homogenous and accessible, but it should be done right!

Right now the fields are not following the same logic, some are propercase, some are sentencecase. If you want to change them, then please change them all at once and share that change “hey users, the following fields in Docebo has been changed: from Course Management to Course management, etc. etc.” Then next month when you do more changes, add another announcement: “now these fields have been changed… etc.” Don’t do a few changes each week, because then we have to fix our reports each time. We’re also connecting to Docebo Learn, but we’re at the beginning there, still, I can imagine our developers configure filters and query criteria and then you guys change the fields, they will need to fix them again, after each change, just like we did earlier with data from CSV reports.