At Docebo, we continuously strive to enhance our platform and ensure the highest standards of service and security for our customers. We are reaching out to remind you of upcoming updates that are part of our proactive measures to adapt to new industry standards and maintain the integrity and functionality of our embedded services.
Background on Updates
Google Chrome has announced updates to its third-party cookie policy, aimed at increasing privacy and security for users by limiting how cookies can be used across websites. These changes affect many online platforms, including ours, especially when our system is accessed in embedded modes, such as through third-party applications (like Salesforce). If you use Docebo in embedded mode, these updates will ensure a smooth transition.
Our Response
To anticipate and adapt to these changes, we are updating our platform to include a new 'partitioned' attribute for cookies, which supports the use of cross-site cookies in a privacy-preserving manner. Here is what this means for you:
- No Expected Impact: We do not anticipate any disruptions to your experience or to the functionality of our services. These updates are being implemented well ahead of Google’s policy enforcement to ensure a smooth transition.
- Enhanced Security: These changes will further enhance the security and privacy of your interactions with our platform.
Timeline
We are currently testing these updates and plan to implement them across all sandbox environments by the end of May and in production by the end of June. This proactive approach ensures that there will be no impact on your access or use of our services, Google is planning their phase-out process in the second half of 2024.
Further Information
For more detailed information on the changes at Google that prompted this update, please refer to:
Privacy Sandbox Tracking Protection
Chrome Developers Privacy Sandbox
Commitment to Excellence
We remain committed to providing you with the best possible experience and will continue to monitor and adapt to technological changes that could impact how you use our platform. We appreciate your trust in us to provide a secure and reliable service.
Please do not hesitate to contact our support team if you have any questions or need further assistance.