When is the Planned Maintenance scheduled to take place on the platform?
Docebo is planning maintenance to Docebo Learn platforms in two separate windows as part of our MySQL 8 upgrade. This upgrade is taking place in order to take advantage of the latest security, stability and performance improvements.
Please see the below table for dates and timeframes, which may result in up to 10 minutes of downtime to your Learn platform. To minimize disruption, this maintenance will occur from 9:00 - 13:00 CET.
| Region | Time | |
|---|---|---|
| October 30 October 31 | Enterprise Plan Platforms - US (Virginia) Region [ECS us-east-1] | 9:00 - 13:00 CET / 4:00am - 8:00am ET |
| November 6 November 8 | Enterprise Plan Platforms - US (Virginia) Region [ECS us-east-1] | 9:00 - 13:00 CET / 3:00am - 7:00am ET |
Will this affect any functionality of the platform?
The maintenance window could affect any functionality of the platform. During the maintenance window, you may experience up to 10 minutes of downtime where you may be unable to login, take courses, or configure the platform.
Where do I get more information about this?
If you have any further questions, please open a ticket with our Customer Support team via the Help Center. Note that you can always find important dates related to your Docebo platform on the Product Updates page on our website.
