Skip to main content

Help us improve searching in Docebo

  • October 7, 2026
  • 1 reply
  • 18 views

jan-hendrik.meins
Docebian

Hi Search group members! 🔍👋

 

Search vs. Chat

You might have noticed that we renamed this group and dropped “Harmony”. In context of relaunching Harmony Copilot as the AI assistant we also want to create a clearer distinction between:

  • Search: You enter a search term and get relevant results to find what you're looking for.
  • AI chat: You have a conversation with an AI system to get an answer to a question or prompt.

These are two different jobs, and each deserves its own focus. We're already working on a few changes to the Docebo Search that we'll share here in the coming weeks. In addition we would already like to get your perspective on the current search experience in Docebo, 

 

We want your feedback

This is the perfect time for you to share your feedback and ideas! We would love to understand:

  • What problems do you run into when you search in Docebo?
  • What would help you find things faster and more easily?
  • What would you change about the search bar or the results list?

You don't need to propose solutions. We mostly want to understand what's frustrating today. Anything that gets in your way counts, not just whether the right result shows up. That could include how results are grouped into categories, which filters are available, and how results are displayed.

 

Share your thoughts in the comments below. We read every one. 🙌

1 reply

martiniwinski
Influencer I
Forum|alt.badge.img+1
  • Influencer I
  • October 7, 2026

I don’t like that my support questions aren’t answered well in the system. Being able to ground the AI feature with uploaded documents, links, etc. to provide support for our users. E.g. common support requests and answers. Almost like building an agent in addition to the standard AI features.