Cant find any notice about this...
anyone know what’s going on?
What's going on with "The platform is under maintenance" message
+8Pinned reply
Hi everyone, I was able to get some more information on this issue and wanted to pass it along in advance of the weekend.
Some platforms in the US East region were inadvertently set to Maintenance Mode on November 9th at approximately 3:30pm EST. The issue was quickly identified and resolved. All platforms were removed from Maintenance Mode shortly after 4pm EST. An RCA will be provided to those who reported the issue directly to support.
Wishing our American members a safe Veterans Day and Remembrance Day to our Canadian members 🌺
I see the same message.
Cesar from CREA Canada here.
Experiencing the same issue here!
Hope this gets resolved.
Status page is showing Operational.
Also down. Doesn’t fit the schedule of planned maintenance reported earlier.
+1Same!
+1Same here
lrnlab wrote:
We are getting it too! The status page says everything is operational...
+1Also facing issues, found this. But looks like everyone's issues are out of the scheduled time slots. I would subscripe to the news announcements to get updates
I submitted a ticket and received a reply that they are aware of the issue and are investigating the cause/working towards a resolution.
+8logged an urgent ticket...ugh
+2Thanks for letting us know. The community team will provide more info as soon as we have it.
We logged a ticket, too. I can now access my production environment but am hesitant without anything posted to know if it’s fully resolved.
Anyone else seeing their environments coming back up?
Hello (again),
System service appears to have resumed (both, live and sandbox environment).
Man… I was getting ready with my defibrillator… (just kidding, thankfully).
We are also down, prod + sandbox. The system status page has not been updated, it still shows everything operational...
+1We’re experiencing the same as well. I’ve seen both types of messages displayed above. Hoping for a quick resolution.
+1lrnlab wrote:
All our sites are back up now!! YAY
Gives me hope - I just checked and we’re still down.
+2Still down for us :(
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