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503 or 504 error

  • December 20, 2022
  • 13 replies
  • 276 views
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Helper III
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Anyone else seeing 503 or 504 errors trying to access their LMS? Just started in the last 10 minutes. Yes I have a ticket in. Trying to gauge how widespread the issue is…..

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    13 replies

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    Novice I
    • srogers
    • Novice I
    • December 20, 2022

    We are getting a 505, 503 and server error message.

    Bfarkas
    D
    Novice I
    • DanielleW
    • Novice I
    • December 20, 2022

    We are also getting this error.

    Lenny Saucier
    Novice III
    • Lenny Saucier
    • Novice III
    • December 20, 2022

    yup. down for us 

     

    DavidPi
    Novice I
    • DavidPi
    • Novice I
    • December 20, 2022

    Also getting it on our end. 504 error. Even came up with a refresh at ‘Login Legend’ and forgot the SSO token.

    Bfarkas
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    L
    Helper III
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    • lhubbard
    • Author
    • Helper III
    • December 20, 2022

    My ticket has been updated to indicate development team is investigating.

    Bfarkas
    DavidPi
    S

    We are also receiving the same errors and have an active ticket going. 

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    • tyleraruff
    • Newcomer
    • December 20, 2022

    We’re back up after being down for about a half hour

    qtucker
    Novice III
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    • qtucker
    • Novice III
    • December 20, 2022

    Ours is down too!

    Education should be about building bridges, not walls. We must create an inclusive environment where everyone has the opportunity to learn and grow. - Levar Burton
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    • elliott.v
    • Former Docebian
    • December 20, 2022

    Hi all! Just wanted to confirm that there is an active incident affecting some US platforms. You can track this incident using the Docebo Status page.

    Elliott V.
    qtucker
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    TmunozBDS
    qtucker
    Novice III
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    • qtucker
    • Novice III
    • December 20, 2022

    @elliott.vickrey thank you for sharing. 

    Education should be about building bridges, not walls. We must create an inclusive environment where everyone has the opportunity to learn and grow. - Levar Burton
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    Helper III
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    • lhubbard
    • Author
    • Helper III
    • December 20, 2022

    @elliott.vickrey  Thanks for that, didn’t know about the status page.  Also, we’re back up now too.

    Bfarkas
    E
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    • elliott.v
    • Former Docebian
    • December 20, 2022

    @lhubbard It looks like all is well! Haha, just in time

    Elliott V.
    Bfarkas
    qtucker
    Novice III
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    • qtucker
    • Novice III
    • December 20, 2022

    We are back up as well 

     

    Education should be about building bridges, not walls. We must create an inclusive environment where everyone has the opportunity to learn and grow. - Levar Burton
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