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Question

Additional enrollment field not available in reporting

  • May 10, 2023
  • 9 replies
  • 116 views

Holly
Influencer III
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We added an additional enrollment field at the request of management to help with some reporting need. The field is added, but it is not showing up as a selectable field in the View Options for a new report. 

Has anyone run into this? 

9 replies

jlreonal
Guide II
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  • Guide II
  • May 10, 2023

Additional Fields should appear in the selections in your report, maybe there’s just a delay or just takes a while for it to reflect? We did not experience the same issue before when we added a new additional field.


Holly
Influencer III
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  • Author
  • Influencer III
  • May 10, 2023

Thanks @jlreonal

We added the field several weeks ago, so I don’t think that is the problem. 


jlreonal
Guide II
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  • Guide II
  • May 10, 2023

sorry we did not* experience the same issue before.

If your fields are reflecting in Enrollment Additional Fields, then it should be available too in the report, though in some reports it will not appear like the Users report.

 


Holly
Influencer III
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  • Author
  • Influencer III
  • May 10, 2023

Thanks, I filed a ticket on this. 


lrnlab
Hero III
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  • Hero III
  • May 10, 2023

We added an additional enrollment field at the request of management to help with some reporting need. The field is added, but it is not showing up as a selectable field in the View Options for a new report. 

Has anyone run into this? 

The Additional course and ILT fields appear in reports but the Enrolment fields do not - why? who knows...this is one of reasons we don't use these...sadly…

If you log a ticket and they identity this as a bug, please let me know so I can follow or log a ticket myself.

Thank you.


Holly
Influencer III
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  • Author
  • Influencer III
  • May 10, 2023

I have submitted a ticket. #425795


lrnlab
Hero III
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  • Hero III
  • May 10, 2023

Thx @Holly look forward to seeing what they have to say.


Holly
Influencer III
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  • Author
  • Influencer III
  • May 11, 2023

@lrnlab 

It turns out that this custom enrollment field does show up in one report type - “Users - Courses”

So that is good!

But we would also like to see it in our Sessions reports. I’ve followed up with that request. 

 


lrnlab
Hero III
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  • Hero III
  • May 11, 2023

Thanks for the follow up @Holly I’ll check it out...