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Question

Archive Tab

  • June 10, 2026
  • 2 replies
  • 37 views

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Hello everyone. 

Hello everyone,

I was wondering if you have tested the Archive Tab released in the last few months.

I have some concerns about it, particularly regarding the specifications—especially the last one highlighted in red below. It indicates that archiving a course will permanently remove all certification records. Based on this, we may not use this functionality, as it could lead to potential data loss.

Could you please share your feedback on this? I believe this is a good feature, but we want to ensure that no data is lost. According to the Knowledge Base, only course progress and certificates are maintained. Therefore, I am wondering if Docebo is planning to preserve certification data as well. If so, this Archive Tab could provide significant benefits for improving the content lifecycle and searchability.

I think this section in the knowledge base is misleading. 

Course archiving provides a structured approach to remove outdated or inactive courses from learner-facing pages while preserving all associated course data (including e-commerce transactions), enrollments, and completion records, unless certifications are not considered as course data. 

  • The course cannot be restored as an active course.
  • All active enrollments are archived in their current status.
  • Learners can no longer access the course. However, they can still view their progress data and certificates from the My activities page.
  • The course appears in the Archived tab of the Courses page.
  • For Instructor-Led Training (ILT) courses, all past, present, and future sessions and events are canceled when the course is archived.
  • For paid courses, the transactions associated with course purchases are retained.
  • Archiving a course permanently removes all certification records associated with that course.

If you can share comments related to this new functionality, I would like to hear your feedback, as we may continue using the old process we have in place to archive our content, I think many of you use it, adding archived words, setting the course under maintence and moving it to an Archive Catalog, in parallel with the archive enrollments from the course. 

Thank you!

2 replies

Dominik
Influencer I
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  • Influencer I
  • June 11, 2026

Hi ​@Monserrat Cantero,

I’ve archived three more courses so far as a test, as I was also unsure how the courses would behave.

From time to time, I do get requests to restore archived courses, which is no longer possible with the Archive feature. So I’ve made it clear to the SMEs that once a course is archived, it can’t be unarchived and a new course needs to be created. (Of course, it’s still possible to transfer the enrollments, but that’s additional effort I’d prefer to avoid.)

Before archiving the courses, I made sure that we export a final report, just in case.

After archiving it is still possible to view:

  • Enrollments
    • It doesn’t seem possible to export the user list directly from this view—you can only get a high-level overview (see screenshots).

 

 

  • Training Materials

 

I’m not a reporting expert, so I’m not sure what might still be visible from that perspective. But I am pretty sure, that someone can support here.

Hope this helps a bit.


lrnlab
Hero III
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  • Hero III
  • June 11, 2026

Hi ​@Monserrat Cantero i haven't tested yet however I agree that disconnecting certain data points when a course is archived is not great. This flows back to simple course archiving as well where test and scorm tracking data is no longer available after the enrolment is archived. This seems to push it even further so it may not be best solution when you think about reporting for many. I’ve always hoped that instead of just archiving records that seem to partially disappear into dust, we had a dedicated history database table where those records and ALL related data would live. With that + the ability to restore or even edit historical records would be an ideal state. Not sure we’ll ever see that though.